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Co-authored-by: a7m-1st <Ahmed.jimi.awelkeir500@gmail.com> Co-authored-by: eigent-ai <camel@eigent.ai> Co-authored-by: Wendong-Fan <133094783+Wendong-Fan@users.noreply.github.com> Co-authored-by: Wendong-Fan <w3ndong.fan@gmail.com>
57 lines
2.1 KiB
Markdown
57 lines
2.1 KiB
Markdown
---
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title: Bug
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description: 'Follow these simple steps to report bugs and help improve our product for everyone:'
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---
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<img
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src="/docs/images/bug_report.gif"
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alt="Bug Report"
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width="100%"
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height="auto"
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/>
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### Step 1: Access the Bug Report Feature
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1. Locate the **Bug Report** button in the top section of the desktop interface, positioned to the right of your project name
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2. Click the **Bug Report** button to initiate the reporting process
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### Step 2: Download Log Files
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- Upon clicking the Bug Report button, log files will be automatically downloaded to your device
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- These log files contain technical information that helps our development team diagnose issues more effectively
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### Step 3: Complete the Bug Report Form
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- A bug report web form will automatically open in your default browser
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- Please provide the following information:
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- **Bug Description**: Write a clear description of the issue you encountered
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- **Screenshot Upload**: Attach relevant screenshots that demonstrate the problem
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- **Log File Upload**: Upload the log files that were downloaded in Step 2
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### Step 4: Join Our Community for Real-time Support
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### For English-speaking Users:
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- Join our **CAMEL-AI Discord** **🤖｜eigent** channel : https://discord.com/invite/CNcNpquyDc for bug discussions and community support
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- Get direct assistance from our team and community members
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### For Chinese-speaking Users:
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- Add our WeChat assistant: **CamelAIOrg** to join the **bug fix group** for Chinese community support
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- Communicate with our Chinese-speaking support team
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### Alternative: GitHub Issues
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Developers and technical users are welcome to report issues directly through our GitHub issues:
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- **Repository URL**: https://github.com/eigent-ai/eigent
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- Submit detailed issues with reproduction steps
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## Important Notes
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- Always include log files when reporting bugs for faster resolution
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- Provide as much detail as possible in your bug description
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- Screenshots help our team understand visual issues more quickly
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- Our community channels provide the fastest response times for urgent issues
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Thank you for helping us improve our product through your feedback and bug reports!
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