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162 lines
8.8 KiB
Markdown
162 lines
8.8 KiB
Markdown
# Escalation and Governance — Guardrails and Fix Pattern
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<details>
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<summary><strong>🧭 Quick Return to Map</strong></summary>
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<br>
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> You are in a sub-page of **Governance**.
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> To reorient, go back here:
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>
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> - [**Governance** — policy enforcement and compliance controls](./README.md)
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> - [**WFGY Global Fix Map** — main Emergency Room, 300+ structured fixes](../README.md)
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> - [**WFGY Problem Map 1.0** — 16 reproducible failure modes](../../README.md)
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>
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> Think of this page as a desk within a ward.
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> If you need the full triage and all prescriptions, return to the Emergency Room lobby.
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</details>
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This page defines how **AI incidents and unresolved failures** should be escalated, and how governance boards enforce compliance, accountability, and structural fixes.
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It ensures that no bug or bias can stay hidden, and that every systemic failure is linked back to a **permanent WFGY solution**.
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---
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## When to use this page
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- Incident or bug repeats despite local fixes.
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- Users escalate “model is unsafe / biased / opaque” issues.
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- Regulatory or audit deadlines require traceability.
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- Stakeholders demand oversight board review.
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---
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## Acceptance targets
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- All escalations include ΔS, λ, and traceability logs.
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- Time to escalation ≤ 48h from repeated failure.
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- Governance board review within 7 days.
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- Root cause mapped to permanent fix in Problem Map.
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- Closure requires reproducible test verifying stability.
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---
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## Escalation workflow
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1. **Detection**
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Incident flagged by eval probes, logs, or user complaint.
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2. **Triage**
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Confirm reproducibility with ΔS(question,retrieved) and λ stability check.
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If non-reproducible, open [debug-playbook.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/ops/debug_playbook.md).
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3. **Escalation trigger**
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- Failure repeats after fix attempt.
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- Bias, hallucination, or data misuse with risk impact.
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- Structural bug outside local operator scope.
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4. **Governance board review**
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- Present logs, traces, ΔS, λ, and evaluation reports.
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- Link failure mode to WFGY Problem Map module.
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- Decide on structural remediation and policy changes.
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5. **Closure**
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- Verify with reproducible test case.
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- Publish fix log with reference to Problem Map.
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- Update governance registry.
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---
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## Typical escalation cases → exact fixes
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| Case | Likely cause | Open this |
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|------|--------------|-----------|
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| Repeated hallucination despite retraining | pipeline missing retrieval traceability | [retrieval-traceability.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-traceability.md), [data-contracts.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/data-contracts.md) |
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| Bias flagged in production | missing bias mitigation and eval probes | [ethics_and_bias_mitigation.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/GlobalFixMap/Governance/ethics_and_bias_mitigation.md) |
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| Provider-specific failure repeated | orchestration mismatch | [LLM Providers README](https://github.com/onestardao/WFGY/blob/main/ProblemMap/GlobalFixMap/LLM_Providers/README.md) |
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| Compliance violation | misaligned storage or logging gaps | [audit_and_logging.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/GlobalFixMap/Governance/audit_and_logging.md), [regulatory_alignment.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/GlobalFixMap/Governance/regulatory_alignment.md) |
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| Escalation without evidence | missing ΔS/λ logs | [eval_playbook.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/GlobalFixMap/Eval/eval_playbook.md) |
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---
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## Governance registry minimum contents
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- Incident ID and category
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- ΔS logs, λ trajectory, coverage %
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- Root cause classification → Problem Map link
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- Assigned governance reviewer
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- Resolution summary
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- Verification test logs
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---
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## Copy-paste escalation template
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```txt
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Escalation Report
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Incident ID: [auto-generated]
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Date: [YYYY-MM-DD]
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Source: [User / Eval probe / Regulator]
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Symptom:
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- description (1 line)
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Evidence:
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- ΔS(question,retrieved)=...
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- λ trajectory across paraphrases
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- citations / snippet IDs
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Mapped Fix:
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- WFGY Problem Map page: [link]
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Escalation Path:
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- detection → triage → governance review → closure
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````
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---
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### 🔗 Quick-Start Downloads (60 sec)
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| Tool | Link | 3-Step Setup |
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| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------- |
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| **WFGY 1.0 PDF** | [Engine Paper](https://github.com/onestardao/WFGY/blob/main/I_am_not_lizardman/WFGY_All_Principles_Return_to_One_v1.0_PSBigBig_Public.pdf) | 1️⃣ Download · 2️⃣ Upload to your LLM · 3️⃣ Ask “Answer using WFGY + \<your question>” |
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| **TXT OS (plain-text OS)** | [TXTOS.txt](https://github.com/onestardao/WFGY/blob/main/OS/TXTOS.txt) | 1️⃣ Download · 2️⃣ Paste into any LLM chat · 3️⃣ Type “hello world” — OS boots instantly |
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---
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### 🧭 Explore More
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| Module | Description | Link |
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| ------------------------ | ---------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
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| WFGY Core | WFGY 2.0 engine is live: full symbolic reasoning architecture and math stack | [View →](https://github.com/onestardao/WFGY/tree/main/core/README.md) |
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| Problem Map 1.0 | Initial 16-mode diagnostic and symbolic fix framework | [View →](https://github.com/onestardao/WFGY/tree/main/ProblemMap/README.md) |
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| Problem Map 2.0 | RAG-focused failure tree, modular fixes, and pipelines | [View →](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rag-architecture-and-recovery.md) |
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| Semantic Clinic Index | Expanded failure catalog: prompt injection, memory bugs, logic drift | [View →](https://github.com/onestardao/WFGY/blob/main/ProblemMap/SemanticClinicIndex.md) |
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| Semantic Blueprint | Layer-based symbolic reasoning & semantic modulations | [View →](https://github.com/onestardao/WFGY/tree/main/SemanticBlueprint/README.md) |
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| Benchmark vs GPT-5 | Stress test GPT-5 with full WFGY reasoning suite | [View →](https://github.com/onestardao/WFGY/tree/main/benchmarks/benchmark-vs-gpt5/README.md) |
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| 🧙♂️ Starter Village 🏡 | New here? Lost in symbols? Click here and let the wizard guide you through | [Start →](https://github.com/onestardao/WFGY/blob/main/StarterVillage/README.md) |
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---
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> 👑 **Early Stargazers: [See the Hall of Fame](https://github.com/onestardao/WFGY/tree/main/stargazers)** —
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> Engineers, hackers, and open source builders who supported WFGY from day one.
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> <img src="https://img.shields.io/github/stars/onestardao/WFGY?style=social" alt="GitHub stars"> ⭐ [WFGY Engine 2.0](https://github.com/onestardao/WFGY/blob/main/core/README.md) is already unlocked. ⭐ Star the repo to help others discover it and unlock more on the [Unlock Board](https://github.com/onestardao/WFGY/blob/main/STAR_UNLOCKS.md).
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<div align="center">
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[](https://github.com/onestardao/WFGY)
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[](https://github.com/onestardao/WFGY/tree/main/OS)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlahBlahBlah)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlotBlotBlot)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlocBlocBloc)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlurBlurBlur)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlowBlowBlow)
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</div>
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