Compliance — Enterprise Knowledge Governance

Guardrails and fix patterns for aligning enterprise knowledge management with legal, regulatory, and internal compliance requirements. Use this page when retrieval, storage, or reasoning drifts into non-compliant outputs even though the raw system looks healthy.

When to use this page

Retrieved snippets contain PII or sensitive records without redaction.
AI answers include restricted regulatory clauses without context.
Citations point to outdated compliance frameworks (e.g., GDPR 2016 vs 2021).
Access logs show gaps in provenance or audit trails.
External connectors sync content that violates retention policy.

Core acceptance targets

ΔS(question, retrieved) ≤ 0.45 within compliant scope.
Coverage ≥ 0.70 for allowed data, <0.05 for redacted or forbidden scopes.
λ convergent across three paraphrases and two seeds.
Every snippet carries compliance_tag, retention_scope, and audit_hash.

Typical compliance problems → exact fix

Symptom	Likely cause	Open this
Leaked PII (emails, phone numbers)	No compliance redaction contract	data-contracts.md, retrieval-traceability.md
Citations reference outdated law text	Missing version control on KB	chunking-checklist.md
Audit trail gaps	Index or connector does not log hashes	bootstrap-ordering.md
Over-redaction (useful data removed)	Regex-only redactors collapse semantics	logic-collapse.md

Fix in 60 seconds

Check ΔS against compliant anchor text.
Validate snippet contracts: enforce {snippet_id, compliance_tag, retention_scope, audit_hash}.
Rebuild compliance filter: replace regex-only redaction with semantic filters.
Re-index with version locks for regulatory text.
Verify λ stability across paraphrases within compliant sections only.

Copy-paste schema (YAML)

snippet_id: "KB-98231"
section_id: "SEC-77"
compliance_tag: "gdpr_2021"
retention_scope: "7_years"
audit_hash: "sha256:..."
text: "..."

Escalate when

ΔS ≥ 0.60 persists after re-index and contract rebuild.
Sensitive snippets reappear across paraphrases.
Legal team confirms regulatory mismatch.

Escalation path: rebuild with eval_rag_precision_recall.md and audit via retrieval-traceability.md.

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