WFGY/ProblemMap/GlobalFixMap/Enterprise_Knowledge_Gov/compliance.md

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Compliance — Enterprise Knowledge Governance

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Guardrails and fix patterns for aligning enterprise knowledge management with legal, regulatory, and internal compliance requirements. Use this page when retrieval, storage, or reasoning drifts into non-compliant outputs even though the raw system looks healthy.


When to use this page

  • Retrieved snippets contain PII or sensitive records without redaction.
  • AI answers include restricted regulatory clauses without context.
  • Citations point to outdated compliance frameworks (e.g., GDPR 2016 vs 2021).
  • Access logs show gaps in provenance or audit trails.
  • External connectors sync content that violates retention policy.

Core acceptance targets

  • ΔS(question, retrieved) ≤ 0.45 within compliant scope.
  • Coverage ≥ 0.70 for allowed data, <0.05 for redacted or forbidden scopes.
  • λ convergent across three paraphrases and two seeds.
  • Every snippet carries compliance_tag, retention_scope, and audit_hash.

Typical compliance problems → exact fix

Symptom Likely cause Open this
Leaked PII (emails, phone numbers) No compliance redaction contract data-contracts.md, retrieval-traceability.md
Citations reference outdated law text Missing version control on KB chunking-checklist.md
Audit trail gaps Index or connector does not log hashes bootstrap-ordering.md
Over-redaction (useful data removed) Regex-only redactors collapse semantics logic-collapse.md

Fix in 60 seconds

  1. Check ΔS against compliant anchor text.
  2. Validate snippet contracts: enforce {snippet_id, compliance_tag, retention_scope, audit_hash}.
  3. Rebuild compliance filter: replace regex-only redaction with semantic filters.
  4. Re-index with version locks for regulatory text.
  5. Verify λ stability across paraphrases within compliant sections only.

Copy-paste schema (YAML)

snippet_id: "KB-98231"
section_id: "SEC-77"
compliance_tag: "gdpr_2021"
retention_scope: "7_years"
audit_hash: "sha256:..."
text: "..."

Escalate when

  • ΔS ≥ 0.60 persists after re-index and contract rebuild.
  • Sensitive snippets reappear across paraphrases.
  • Legal team confirms regulatory mismatch.

Escalation path: rebuild with eval_rag_precision_recall.md and audit via retrieval-traceability.md.


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