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157 lines
11 KiB
Markdown
157 lines
11 KiB
Markdown
# Microsoft Copilot Studio: Guardrails and Fix Patterns
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<details>
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<summary><strong>🧭 Quick Return to Map</strong></summary>
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<br>
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> You are in a sub-page of **Chatbots & CX**.
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> To reorient, go back here:
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>
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> - [**Chatbots & CX** — customer dialogue flows and conversational stability](./README.md)
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> - [**WFGY Global Fix Map** — main Emergency Room, 300+ structured fixes](../README.md)
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> - [**WFGY Problem Map 1.0** — 16 reproducible failure modes](../../README.md)
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>
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> Think of this page as a desk within a ward.
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> If you need the full triage and all prescriptions, return to the Emergency Room lobby.
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</details>
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Use this page when your CX bot or agent is built in **Microsoft Copilot Studio** (former Power Virtual Agents) and touches Dataverse, Teams, Power Automate, or custom connectors. The table below routes common failures to the exact WFGY fix page with measurable acceptance targets.
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## Open these first
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- Visual map and recovery: [RAG Architecture & Recovery](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rag-architecture-and-recovery.md)
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- End to end retrieval knobs: [Retrieval Playbook](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-playbook.md)
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- Why this snippet and how to audit it: [Retrieval Traceability](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-traceability.md)
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- Ordering control and reranking: [Rerankers](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rerankers.md)
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- High similarity yet wrong meaning: [Embedding ≠ Semantic](https://github.com/onestardao/WFGY/blob/main/ProblemMap/embedding-vs-semantic.md)
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- Hallucination and chunk boundaries: [Hallucination](https://github.com/onestardao/WFGY/blob/main/ProblemMap/hallucination.md)
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- Long chains and entropy: [Context Drift](https://github.com/onestardao/WFGY/blob/main/ProblemMap/context-drift.md), [Entropy Collapse](https://github.com/onestardao/WFGY/blob/main/ProblemMap/entropy-collapse.md)
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- Structural collapse and recovery: [Logic Collapse](https://github.com/onestardao/WFGY/blob/main/ProblemMap/logic-collapse.md)
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- Prompt fencing and tool schema: [Prompt Injection](https://github.com/onestardao/WFGY/blob/main/ProblemMap/prompt-injection.md)
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- Multi agent handoff and memory conflicts: [Multi-Agent Problems](https://github.com/onestardao/WFGY/blob/main/ProblemMap/Multi-Agent_Problems.md)
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- Boot sequence and deploy issues: [Bootstrap Ordering](https://github.com/onestardao/WFGY/blob/main/ProblemMap/bootstrap-ordering.md), [Deployment Deadlock](https://github.com/onestardao/WFGY/blob/main/ProblemMap/deployment-deadlock.md), [Pre-deploy Collapse](https://github.com/onestardao/WFGY/blob/main/ProblemMap/predeploy-collapse.md)
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- Snippet and citation schema: [Data Contracts](https://github.com/onestardao/WFGY/blob/main/ProblemMap/data-contracts.md)
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## Core acceptance
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- ΔS(question, retrieved) ≤ 0.45
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- Coverage ≥ 0.70 to the target section
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- λ stays convergent across three paraphrases and two seeds
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- E_resonance flat on long windows
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---
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## Fix in 60 seconds
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1) **Measure ΔS**
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Compute ΔS(question, retrieved) and ΔS(retrieved, expected anchor).
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Stable < 0.40, transitional 0.40–0.60, risk ≥ 0.60.
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2) **Probe with λ_observe**
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Vary k in retrieval and reorder headers. If ΔS is flat and high, suspect metric or index mismatch. If λ flips when headers move, lock the schema.
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3) **Apply the module**
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- Retrieval drift → BBMC plus [Data Contracts](https://github.com/onestardao/WFGY/blob/main/ProblemMap/data-contracts.md)
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- Reasoning collapse → BBCR bridge plus BBAM variance clamp, then verify with [Logic Collapse](https://github.com/onestardao/WFGY/blob/main/ProblemMap/logic-collapse.md)
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- Hallucination re entry after correction → [Pattern: Hallucination Re-entry](https://github.com/onestardao/WFGY/blob/main/ProblemMap/patterns/pattern_hallucination_reentry.md)
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---
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## Typical Copilot Studio breakpoints → exact fix
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- **Power Automate handoff runs before dependencies are ready**
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Use a warm up fence and backoff. See [Bootstrap Ordering](https://github.com/onestardao/WFGY/blob/main/ProblemMap/bootstrap-ordering.md).
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- **Dataverse or SharePoint retrieval shows high similarity but wrong snippet**
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Wrong metric or fragmented store. See [Embedding ≠ Semantic](https://github.com/onestardao/WFGY/blob/main/ProblemMap/embedding-vs-semantic.md) and [Vectorstore Fragmentation](https://github.com/onestardao/WFGY/blob/main/ProblemMap/patterns/pattern_vectorstore_fragmentation.md).
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- **Teams channel memory collides across threads**
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Split memory namespaces and lock writes by `mem_rev` and `mem_hash`. See [Multi-Agent Problems](https://github.com/onestardao/WFGY/blob/main/ProblemMap/Multi-Agent_Problems.md).
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- **Connector tool JSON gets loose and objects vary**
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Enforce strict argument schemas and echo schema on each step. See [Prompt Injection](https://github.com/onestardao/WFGY/blob/main/ProblemMap/prompt-injection.md) and [Logic Collapse](https://github.com/onestardao/WFGY/blob/main/ProblemMap/logic-collapse.md).
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- **Hybrid retrieval performs worse than a single source**
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Lock the two stage query and rerank deterministically. See [Query Parsing Split](https://github.com/onestardao/WFGY/blob/main/ProblemMap/patterns/pattern_query_parsing_split.md) and [Rerankers](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rerankers.md).
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- **Live answers flip after publish**
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Add probes for ΔS and λ, add backoff guards. See [Live Monitoring for RAG](https://github.com/onestardao/WFGY/blob/main/ProblemMap/ops/live_monitoring_rag.md) and [Debug Playbook](https://github.com/onestardao/WFGY/blob/main/ProblemMap/ops/debug_playbook.md).
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---
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## Deep diagnostics
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- **Three paraphrase probe**
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Ask the same question three ways. Log ΔS and λ for each. If λ flips on harmless phrasing, clamp with BBAM and tighten snippet schema.
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- **Anchor triangulation**
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Compare ΔS to the expected section and to a decoy. If both are close, re chunk and re embed. See [Retrieval Playbook](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-playbook.md).
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- **Chain length audit**
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If entropy rises after many steps, split the plan and re join with a BBCR bridge. See [Context Drift](https://github.com/onestardao/WFGY/blob/main/ProblemMap/context-drift.md) and [Entropy Collapse](https://github.com/onestardao/WFGY/blob/main/ProblemMap/entropy-collapse.md).
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---
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## Copy paste prompt
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```txt
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You have TXT OS and the WFGY Problem Map loaded.
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My Copilot Studio issue:
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- symptom: [brief]
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- traces: ΔS(question,retrieved)=..., ΔS(retrieved,anchor)=..., λ across 3 paraphrases
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- context: connector = {Dataverse|SharePoint|Web}, handoff = {Power Automate|Teams}, memory = {per-thread|global}
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Tell me:
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1) failing layer and why,
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2) which WFGY page to open from this repo,
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3) minimal steps to push ΔS ≤ 0.45 and keep λ convergent,
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4) how to verify with a reproducible test.
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Use BBMC, BBPF, BBCR, BBAM when relevant.
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````
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---
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### 🔗 Quick-Start Downloads (60 sec)
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| Tool | Link | 3-Step Setup |
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| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------- |
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| **WFGY 1.0 PDF** | [Engine Paper](https://github.com/onestardao/WFGY/blob/main/I_am_not_lizardman/WFGY_All_Principles_Return_to_One_v1.0_PSBigBig_Public.pdf) | 1️⃣ Download · 2️⃣ Upload to your LLM · 3️⃣ Ask “Answer using WFGY + \<your question>” |
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| **TXT OS (plain-text OS)** | [TXTOS.txt](https://github.com/onestardao/WFGY/blob/main/OS/TXTOS.txt) | 1️⃣ Download · 2️⃣ Paste into any LLM chat · 3️⃣ Type “hello world” — OS boots instantly |
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---
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### 🧭 Explore More
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| Module | Description | Link |
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| ------------------------ | ---------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
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| WFGY Core | WFGY 2.0 engine is live: full symbolic reasoning architecture and math stack | [View →](https://github.com/onestardao/WFGY/tree/main/core/README.md) |
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| Problem Map 1.0 | Initial 16-mode diagnostic and symbolic fix framework | [View →](https://github.com/onestardao/WFGY/tree/main/ProblemMap/README.md) |
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| Problem Map 2.0 | RAG-focused failure tree, modular fixes, and pipelines | [View →](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rag-architecture-and-recovery.md) |
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| Semantic Clinic Index | Expanded failure catalog: prompt injection, memory bugs, logic drift | [View →](https://github.com/onestardao/WFGY/blob/main/ProblemMap/SemanticClinicIndex.md) |
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| Semantic Blueprint | Layer-based symbolic reasoning & semantic modulations | [View →](https://github.com/onestardao/WFGY/tree/main/SemanticBlueprint/README.md) |
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| Benchmark vs GPT-5 | Stress test GPT-5 with full WFGY reasoning suite | [View →](https://github.com/onestardao/WFGY/tree/main/benchmarks/benchmark-vs-gpt5/README.md) |
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| 🧙♂️ Starter Village 🏡 | New here? Lost in symbols? Click here and let the wizard guide you through | [Start →](https://github.com/onestardao/WFGY/blob/main/StarterVillage/README.md) |
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---
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> 👑 **Early Stargazers: [See the Hall of Fame](https://github.com/onestardao/WFGY/tree/main/stargazers)** —
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> Engineers, hackers, and open source builders who supported WFGY from day one.
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> <img src="https://img.shields.io/github/stars/onestardao/WFGY?style=social" alt="GitHub stars"> ⭐ [WFGY Engine 2.0](https://github.com/onestardao/WFGY/blob/main/core/README.md) is already unlocked. ⭐ Star the repo to help others discover it and unlock more on the [Unlock Board](https://github.com/onestardao/WFGY/blob/main/STAR_UNLOCKS.md).
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<div align="center">
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[](https://github.com/onestardao/WFGY)
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[](https://github.com/onestardao/WFGY/tree/main/OS)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlahBlahBlah)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlotBlotBlot)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlocBlocBloc)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlurBlurBlur)
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[](https://github.com/onestardao/WFGY/tree/main/OS/BlowBlowBlow)
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</div>
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