Pulse/docs/TROUBLESHOOTING.md

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# 🔧 Troubleshooting Guide
## ⚡ Quick Fixes
### I forgot my password
**Docker**:
```bash
docker exec pulse rm /data/.env
docker restart pulse
# Access UI to run setup wizard again
```
**Systemd**:
Delete `/etc/pulse/.env` and restart the service.
### Port change didn't take effect
1. Check which service is running: `systemctl status pulse` (or `pulse-backend`).
2. Verify environment override: `systemctl show pulse --property=Environment`.
3. Docker: Ensure you updated the `-p` flag (e.g., `-p 8080:7655`).
### "Connection Refused"
- Check if Pulse is running.
- Verify the port is open on your firewall.
- **PBS**: Remember PBS uses port **8007** and requires **HTTPS**.
---
## 🔍 Common Issues
### Authentication
**"Invalid username or password" after setup**
- **Docker Compose**: Did you escape the `$` signs in your hash? Use `$$2a$$...`.
- **Truncated Hash**: Ensure your bcrypt hash is exactly 60 characters.
**Cannot login / 401 Unauthorized**
- Clear browser cookies.
- Check if your IP is banned (wait 15 mins or restart Pulse).
### Monitoring Data
**VMs show "-" for disk usage**
- Install **QEMU Guest Agent** in the VM.
- Enable "QEMU Guest Agent" in Proxmox VM Options.
- Restart the VM.
- See [VM Disk Monitoring](VM_DISK_MONITORING.md).
**Temperature data missing**
- Install `lm-sensors` on the host.
- Run `sensors-detect`.
- Re-run the Pulse setup script to install the sensor proxy.
- See [Temperature Monitoring](TEMPERATURE_MONITORING.md).
**Docker hosts appearing/disappearing**
- **Duplicate IDs**: Cloned VMs often share `/etc/machine-id`.
- **Fix**: Run `rm /etc/machine-id && systemd-machine-id-setup` on the clone.
### Notifications
**Emails not sending**
- Check SMTP settings in **Settings → Alerts**.
- Check logs: `docker logs pulse | grep email`.
- Ensure your SMTP provider allows the connection (e.g., Gmail App Passwords).
**Webhooks failing**
- Verify the URL is reachable from the Pulse server.
- Check `Allowed Origins` if you are getting CORS errors.
---
## 🛠️ Advanced Diagnostics
### Correlate Logs with Requests
Every API response has an `X-Request-ID` header. Use it to find the exact log entry:
```bash
grep "request_id=abc123" /var/log/pulse/pulse.log
```
### Check Permissions (Proxmox)
If Pulse can't see VMs or storage, check the user permissions on Proxmox:
```bash
pveum user permissions pulse-monitor@pam
```
Required: `PVEAuditor` role.
Recommended: `VM.Audit`, `Sys.Audit` (added by setup script).
### Recovery Mode
If you are completely locked out, you can trigger a recovery token from the localhost CLI:
```bash
curl -X POST http://localhost:7655/api/security/recovery \
-d '{"action":"generate_token","duration":30}'
```
Use the returned token to bypass auth temporarily.
---
## 🆘 Getting Help
If you're still stuck:
1. **Check Logs**: `journalctl -u pulse -n 100` or `docker logs --tail 100 pulse`.
2. **Check Version**: `curl http://localhost:7655/api/version`.
3. **Open Issue**: Report on [GitHub Issues](https://github.com/rcourtman/Pulse/issues) with your logs and version info.