Cloud Paid Contract

Contract Metadata

{
  "subsystem_id": "cloud-paid",
  "lane": "L3",
  "contract_file": "docs/release-control/v6/internal/subsystems/cloud-paid.md",
  "status_file": "docs/release-control/v6/internal/status.json",
  "registry_file": "docs/release-control/v6/internal/subsystems/registry.json",
  "dependency_subsystem_ids": []
}

Purpose

Own cloud plan/version semantics, entitlement limits, hosted billing/runtime agreement, and cloud-specific enforcement rules.

Canonical Files

pkg/licensing/features.go
pkg/licensing/billing_state_normalization.go
pkg/licensing/database_source.go
pkg/licensing/evaluator.go
pkg/licensing/models.go
pkg/licensing/activation_types.go
pkg/licensing/token_source.go
pkg/licensing/entitlement_payload.go
pkg/licensing/hosted_subscription.go
pkg/licensing/dev_mode_features.go
pkg/licensing/service.go
pkg/licensing/grant_refresh.go
pkg/licensing/revocation_poll.go
pkg/licensing/license_server_client.go
pkg/licensing/persistence.go
pkg/licensing/activation_store.go
pkg/licensing/trial_activation.go
pkg/licensing/purchase_return.go
pkg/licensing/stripe_subscription.go
pkg/licensing/monitored_system_limit.go
internal/cloudcp/account/tenant_handlers.go
internal/cloudcp/config.go
internal/cloudcp/entitlements/service.go
internal/cloudcp/portal/handlers.go
internal/cloudcp/portal/page.go
internal/cloudcp/public_cloud_signup_handlers.go
internal/cloudcp/registry/registry.go
internal/cloudcp/routes.go
internal/cloudcp/stripe/provisioner.go
internal/hosted/provisioner.go
frontend-modern/src/App.tsx
frontend-modern/src/AppLayout.tsx
frontend-modern/src/useAppRuntimeState.ts
frontend-modern/src/components/Dashboard/RelayOnboardingCard.tsx
frontend-modern/src/components/Dashboard/useRelayOnboardingCardState.ts
frontend-modern/src/components/Commercial/MonitoredSystemDefinitionDisclosure.tsx
frontend-modern/src/components/Settings/BillingAdminPanel.tsx
frontend-modern/src/components/Settings/BillingAdminOrganizationsTable.tsx
frontend-modern/src/components/Settings/OrganizationBillingPanel.tsx
frontend-modern/src/components/Settings/OrganizationBillingLoadingState.tsx
frontend-modern/src/components/Settings/MonitoredSystemLedgerPanel.tsx
frontend-modern/src/components/Settings/MonitoredSystemAdmissionPreview.tsx
frontend-modern/src/components/Settings/ProLicensePanel.tsx
frontend-modern/src/components/Settings/ProLicensePlanSection.tsx
frontend-modern/src/components/Settings/CommercialBillingSections.tsx
frontend-modern/src/components/Settings/SelfHostedCommercialRecoverySection.tsx
frontend-modern/src/components/Settings/RelaySettingsPanel.tsx
frontend-modern/src/components/Settings/RelayPairingSection.tsx
frontend-modern/src/components/Settings/useBillingAdminPanelState.ts
frontend-modern/src/components/Settings/useOrganizationBillingPanelState.ts
frontend-modern/src/components/Settings/useProLicensePanelState.ts
frontend-modern/src/components/Settings/useRelaySettingsPanelState.ts
frontend-modern/src/pages/CloudPricing.tsx
frontend-modern/src/pages/HostedSignup.tsx
frontend-modern/src/pages/PricingHandoff.tsx
frontend-modern/src/utils/apiClient.ts
frontend-modern/src/utils/cloudPlans.ts
frontend-modern/src/utils/commercialBillingModel.ts
frontend-modern/src/utils/licensePresentation.ts
frontend-modern/src/utils/monitoredSystemPresentation.ts
frontend-modern/src/utils/pricingHandoff.ts
frontend-modern/src/utils/selfHostedPlans.ts
frontend-modern/src/utils/upgradePresentation.ts
frontend-modern/src/components/Settings/selfHostedBillingPresentation.ts

Shared Boundaries

frontend-modern/src/components/Settings/MonitoredSystemAdmissionPreview.tsx shared with agent-lifecycle: the monitored-system admission preview is both a platform-connections lifecycle surface and a canonical cloud-paid monitored-system presentation boundary.
internal/api/licensing_bridge.go shared with api-contracts: commercial licensing bridge handlers carry both API payload contract and cloud-paid entitlement boundary ownership.
internal/api/licensing_handlers.go shared with api-contracts: commercial licensing handlers carry both API payload contract and cloud-paid entitlement boundary ownership.
internal/api/payments_webhook_handlers.go shared with api-contracts: commercial payment webhook handlers carry both API payload contract and cloud-paid billing boundary ownership.
internal/api/public_signup_handlers.go shared with api-contracts: hosted signup handlers carry both API payload contract and cloud-paid hosted provisioning boundary ownership.

That shared monitored-system presentation boundary also owns disabled provider-connection copy. Commercial entitlement surfaces must treat canonical zero-delta and removal-only TrueNAS or VMware previews as non-consuming or capacity-freeing changes rather than warning users that a disabled connection still grows monitored-system usage.

Extension Points

Add or change limits through pkg/licensing/
Add or change hosted entitlement issuance through internal/cloudcp/entitlements/service.go
Add or change control-plane plan storage through internal/cloudcp/registry/registry.go
Add or change MSP account-scoped workspace provisioning entry handlers through internal/cloudcp/account/tenant_handlers.go
Add or change public cloud self-serve signup price configuration or checkout gating through internal/cloudcp/config.go and internal/cloudcp/public_cloud_signup_handlers.go
Add or change the hosted account portal API, task-first browser shell, maintained portal frontend/bundle, or account-scoped workspace/access/billing handoff through internal/cloudcp/portal/ and internal/cloudcp/routes.go
Add or change Stripe provisioning plan resolution through internal/cloudcp/stripe/provisioner.go
Add or change activation/grant lifecycle or dev-mode capability widening through pkg/licensing/dev_mode_features.go, pkg/licensing/service.go, pkg/licensing/grant_refresh.go, and pkg/licensing/revocation_poll.go
Add or change license-server transport through pkg/licensing/license_server_client.go and pkg/licensing/quickstart_bootstrap.go
Add or change encrypted activation persistence through pkg/licensing/persistence.go and pkg/licensing/activation_store.go
Add or change hosted trial or self-hosted purchase-return token semantics through pkg/licensing/trial_activation.go and pkg/licensing/purchase_return.go
Add or change hosted signup provisioning through internal/hosted/provisioner.go
Add or change hosted billing-admin presentation through frontend-modern/src/components/Settings/BillingAdminPanel.tsx, frontend-modern/src/components/Settings/BillingAdminOrganizationsTable.tsx, and frontend-modern/src/components/Settings/useBillingAdminPanelState.ts
Add or change shared commercial plan/usage presentation through frontend-modern/src/components/Settings/CommercialBillingSections.tsx and frontend-modern/src/utils/commercialBillingModel.ts
Add or change organization billing and usage presentation through frontend-modern/src/components/Settings/OrganizationBillingPanel.tsx, frontend-modern/src/components/Settings/OrganizationBillingLoadingState.tsx, and frontend-modern/src/components/Settings/useOrganizationBillingPanelState.ts
Add or change self-hosted Pro plan, trial, recovery, and entitlement actions through frontend-modern/src/components/Settings/ProLicensePanel.tsx, frontend-modern/src/components/Settings/ProLicensePlanSection.tsx, frontend-modern/src/components/Settings/SelfHostedCommercialRecoverySection.tsx, and frontend-modern/src/components/Settings/useProLicensePanelState.ts
Add or change monitored-system ledger, disclosure, or admission-preview presentation through frontend-modern/src/components/Settings/MonitoredSystemLedgerPanel.tsx, frontend-modern/src/components/Settings/MonitoredSystemAdmissionPreview.tsx, frontend-modern/src/components/Commercial/MonitoredSystemDefinitionDisclosure.tsx, and frontend-modern/src/utils/monitoredSystemPresentation.ts
Add or change paid relay settings and onboarding presentation through frontend-modern/src/components/Settings/RelaySettingsPanel.tsx, frontend-modern/src/components/Settings/RelayPairingSection.tsx, frontend-modern/src/components/Settings/useRelaySettingsPanelState.ts, frontend-modern/src/components/Dashboard/RelayOnboardingCard.tsx, and frontend-modern/src/components/Dashboard/useRelayOnboardingCardState.ts
Add or change cloud plan presentation through frontend-modern/src/pages/CloudPricing.tsx
Add contract tests where runtime and pricing need to stay aligned
Add or change hosted browser org-context bootstrap through frontend-modern/src/App.tsx, frontend-modern/src/AppLayout.tsx, frontend-modern/src/useAppRuntimeState.ts, and frontend-modern/src/utils/apiClient.ts
Keep the hosted account portal shell task-first and compact. Section headers, billing action rows, and the maintained portal bundle under internal/cloudcp/portal/ may surface the facts an operator needs, but the shell should not spend vertical space on duplicate context-chip strips when the page header and section body already communicate that scope.
Keep self-hosted monitored-system warning CTA intents distinct on the owned billing surface. Learn more links must land on the monitored-system usage-focused billing state, while Upgrade to add more links must land on the plan-focused billing state. The owned billing shell must express those states explicitly through canonical route-owned destinations (/settings/system/billing/plan and /settings/system/billing/usage) and their rendered content, not through nearby fragments that still present the same visible destination. frontend-modern/src/components/Settings/ProLicensePanel.tsx and frontend-modern/src/components/Settings/useProLicensePanelState.ts therefore own a canonical two-state billing focus model (plan vs usage) that survives direct links, compatibility redirects, and in-product CTA navigation. The current canonical arrivals are /settings/system/billing/usage?details=counting-rules for explanation and /settings/system/billing/plan?intent=max_monitored_systems for upgrade intent.
Keep public-demo dashboard bootstrap route-owned on the adjacent commercial/runtime boundary. frontend-modern/src/useAppRuntimeState.ts may prewarm shared infrastructure summary caches for non-dashboard routes, but public-demo dashboard arrival must not front-run a broader infrastructure-summary fetch than the route actually renders. Commercial posture on v6-demo therefore stays governed by the route-owned presentation policy and summary scope rather than by app-shell-wide bootstrap heuristics.

Forbidden Paths

New ad hoc plan names in runtime or UI
Silent aliases between old and new limit keys in live runtime paths
Pricing/UI claims that are not enforced by runtime entitlements

Completion Obligations

Update this contract when cloud plan semantics change
Update runtime and frontend tests together when plan/limit rules move
Add or tighten drift tests when a pricing/runtime mismatch is fixed
Keep self-hosted pricing and public docs on runtime-backed commercial truth: Patrol quickstart may be presented only as Patrol-only first-run activation support backed by the license server, while Relay and Pro remain the canonical commercial story.

Current State

Cloud paid readiness is materially behind architecture work. The main concern is contract coherence between pricing, entitlements, and runtime enforcement. That public-demo commercial boundary also owns monitored-system preview unavailability wording. Browser presentation may keep the unavailable reason nullable until the formatting edge, but it must normalize the message through the shared monitored-system presentation helper instead of branching on demo/billing state inside settings panels or inventing a second mock-only license explanation path. That same cloud-paid/browser boundary now also governs public demo posture. DEMO_MODE may run against a real internal entitlement, but public demo surfaces must not reveal self-hosted license metadata, hosted billing state, monitored-system ledgers, upgrade nudges, or activation controls just because the underlying runtime is commercially enabled. That same resolved presentation policy also governs hosted organization chrome inside the demo/browser shell: app bootstrap may retain an internal default org context for hosted API routing, but frontend-modern/src/useAppRuntimeState.ts, frontend-modern/src/App.tsx, and frontend-modern/src/AppLayout.tsx must not render visible org switchers, Default Organization labels, or organization-scoped navigation just because a seeded hosted org still exists behind the session. internal/api/router_routes_auth_security.go, internal/api/security_status_capabilities.go, frontend-modern/src/useAppRuntimeState.ts, and frontend-modern/src/stores/sessionPresentationPolicy.ts must treat /api/security/status as the canonical browser bootstrap contract. The backend capability fact sessionCapabilities.demoMode still seeds that contract, but shared billing and upgrade surfaces now hide or suppress themselves from the resolved presentationPolicy payload instead of teaching mock mode, response-header inference, or frontend-only feature flags to bypass the real licensing model. That includes settings billing tabs, public-demo banner and monitored-system/trial nudges, dashboard relay paywalls, Patrol upgrade CTAs, and history-lock upsells. Demo readiness therefore means presentation isolation, not a license exemption. That same public-demo boundary now also owns route-level commercial classification. internal/api/demo_middleware.go and internal/api/demo_mode_commercial.go must decide centrally which commercial endpoints are fully hidden (404) and which remain available only as a non-commercial public contract. /api/license/runtime-capabilities is the canonical public exception for feature truth and history retention. /api/license/commercial-posture is the canonical non-billing commercial contract for upgrade/trial posture in real customer workspaces, while /api/license/entitlements remains billing-only. In public demo mode both commercial routes, plus /auth/license-purchase-start, must stay hidden and public browsers must not see licensed identity, plan labels, upgrade reasons, trial urgency, observed usage counts, or checkout handoff state. The commercial posture store and billing-entitlements store must also fail closed locally until the shared presentation policy resolves, then stay fail-closed in demo mode so hidden routes are not probed from the browser shell. Deep-linkable commercial panels must consume the same resolved presentation policy directly, not rely only on settings navigation to keep public-demo browsers away from commercial routes. ProLicensePanel may instantiate its license/trial/recovery state only after the policy resolves and only when commercial surfaces are visible. MonitoredSystemLedgerPanel must also defer ledger reads until that policy resolves and suppress them while commercial surfaces are hidden. Public demo mode therefore renders a redacted presentation-policy state instead of creating a fake entitlement, probing hidden commercial endpoints, or showing monitored-system usage pressure. The governed browser proof for that posture lives in tests/integration/tests/53-demo-mode-commercial-boundary.spec.ts and is expected to stay runnable through tests/integration/scripts/run-tests.sh demo-contract. That same licensing/browser boundary now also owns authenticated commercial posture bootstrap and the prohibition on non-billing entitlement reads. frontend-modern/src/useAppRuntimeState.ts is the canonical authenticated owner for the first /api/license/commercial-posture read, while frontend-modern/src/AppLayout.tsx, frontend-modern/src/components/Settings/Settings.tsx, frontend-modern/src/components/Settings/useRelaySettingsPanelState.ts, and other non-billing feature hooks may consume the resolved posture store but must not each trigger their own mount-time posture fetch. Billing-owned surfaces such as frontend-modern/src/components/Settings/useProLicensePanelState.ts may still force refresh through the same shared store when plan, trial, or recovery actions mutate commercial truth. Non-billing browser journeys must also stay off /api/license/entitlements entirely. Dashboard, infrastructure, alerts, first-session gated routes, and relay settings must take feature truth from /api/license/runtime-capabilities or already loaded commercial posture, and the governed browser proof in tests/integration/tests/11-first-session.spec.ts, tests/integration/tests/journeys/01-smoke-bootstrap-login-dashboard.spec.ts, and tests/integration/tests/journeys/03-relay-pairing.spec.ts must continue to assert zero browser-shell entitlement requests outside owned billing flows. That same authenticated-shell commercial boundary may surface prerelease guidance only as a thin release-metadata consumer. frontend-modern/src/AppLayout.tsx may mount a shared release-candidate callout when the resolved version channel is rc, but that shell copy must stay non-billing: it may link to release notes and feedback, yet it must not probe billing endpoints, expose licensed identity, or infer upgrade pressure from plan state just to explain the current prerelease. That same entitlement boundary also owns internal demo-fixture grants. FeatureDemoFixtures may be issued only for governed internal demo runtimes, must never join public tier defaults or pricing contracts, and must be filtered back out of browser-facing capability and entitlement payloads even when the runtime uses it to authorize release-build mock fixtures. That same browser/store boundary also owns typed non-billing commercial selectors. frontend-modern/src/stores/licenseCommercial.ts may interpret the commercial-posture payload once for browser consumers, but relay, Patrol, trial banners, monitored-system warnings, and settings paywall state must not branch directly on raw subscription_state, trial_eligible, trial_days_remaining, or overflow_days_remaining fields in each leaf surface. Legacy Cloud plan aliases are now expected to canonicalize to the cloud_* contract not only when Stripe metadata is parsed, but also when persisted plan versions are consumed at hosted entitlement and workspace-limit enforcement boundaries. That same hosted browser bootstrap boundary now owns browser-only lifecycle attachment too. frontend-modern/src/useAppRuntimeState.ts must register its auth bootstrap, theme sync, and post-reconnect hosted refresh work through Solid onMount(...) inside the runtime owner instead of letting App.tsx, AppLayout.tsx, or module-evaluation side effects reach directly into browser APIs before the hosted shell has mounted. That same hosted browser shell boundary also owns same-path query-state transitions that refresh hosted/org context without changing the active page. frontend-modern/src/App.tsx must preserve the mounted .app-scroll-shell position across those remount-like transitions so inline row focus, hosted drawer state, and org-context route updates do not present as a full-page refresh. Persisted billing state is now also part of that canonical boundary: when a recognized Cloud/MSP plan version is loaded or saved, the stored plan_version must canonicalize and limits.max_monitored_systems must reconcile to the authoritative per-plan contract rather than preserving stale ad hoc values. That same persisted billing boundary now also applies to hosted entitlement lease secrets: internal/config/billing_state.go may keep EntitlementJWT and EntitlementRefreshToken in runtime billing state, but billing.json may not persist either value raw. Canonical persistence must keep the hosted lease JWT and refresh token encrypted at rest, rewrite legacy plaintext billing files on load, and drop those secrets instead of preserving plaintext-at-rest billing state if encryption cannot be established. Empty/no-secret billing state may not auto-create new crypto state just to add integrity metadata; no-key graceful degradation remains canonical until a real billing secret or real encryption key exists. That same hosted billing boundary also owns base-path resolution: internal/config/billing_state.go and internal/api/payments_webhook_handlers.go must derive their base data directory from the shared runtime data-dir helper in internal/config/config.go instead of each carrying a private /etc/pulse fallback. Hosted billing leases, webhook dedupe state, and customer indexes must therefore follow the same configured runtime data-dir authority as the rest of the product. The same secret-at-rest rule also applies to activation state persistence: pkg/licensing/activation_store.go may keep InstallationToken and GrantJWT in runtime activation state, but activation.enc may accept plaintext only as migration input. Once a legacy plaintext activation file can be read, canonical persistence must rewrite encrypted storage immediately on load instead of treating plaintext as a steady-state runtime path. That same rule also applies to the canonical local license state in pkg/licensing/persistence.go: license.enc may carry the commercial license key and grace-period metadata in runtime state, but a legacy plaintext license.enc may only serve as migration input. Once it can be read, canonical persistence must rewrite encrypted storage immediately on load instead of treating plaintext licensing state as a valid steady-state path. That same local-persistence boundary also owns the filesystem path contract for commercial secrets at rest. pkg/licensing/persistence.go and pkg/licensing/activation_store.go must normalize the owned config directory once and resolve only the fixed .license-key, license.enc, and activation.enc leaves through the shared storage-path helper before any filesystem read, write, rename, stat, or delete. Future licensing persistence changes must not bypass that resolver with raw filepath.Join(configDir, ...) joins or introduce caller-controlled persistence filenames. Hosted entitlement-source loading follows the same rule: DatabaseSource must normalize persisted Cloud/MSP plan aliases and legacy limit keys before runtime evaluation, but it must not fabricate a canonical plan_version from bare subscription lifecycle state when the stored plan label is absent. Stripe control-plane fallback paths are also part of the boundary: when subscription or workspace provisioning logic reuses an already stored plan_version, it must canonicalize that value before persisting tenant, Stripe-account, or billing-state updates. Public cloud self-serve signup follows the same rule: internal/cloudcp/config.go and internal/cloudcp/public_cloud_signup_handlers.go must accept only canonical cloud_* Stripe prices for public hosted signup tiers and fail closed when misconfigured so self-hosted or prelaunch-only prices cannot leak into live public checkout flows. Until the governed v6 cutover explicitly opens that path, internal/cloudcp/routes.go and the hosted portal bootstrap must also keep public cloud signup links and route registration disabled even if canonical Cloud price IDs are already present for release-day readiness. That prelaunch gate must not disable /api/public/magic-link/request, because existing hosted commercial accounts still depend on the public portal sign-in flow before v6 public Cloud checkout is opened. Signed hosted entitlement leases are part of the same boundary: lease signing and verification must canonicalize recognized Cloud plan aliases and reconcile lease limits.max_monitored_systems to the authoritative per-plan contract instead of trusting stale embedded values. They also must not fabricate plan_version from bare subscription_state when the signed lease claim label is absent. The control-plane registry is also canonical: tenant and Stripe-account plan_version rows must canonicalize recognized Cloud aliases on read and write so stored legacy values cannot re-enter provisioning, entitlement, or limit-enforcement fallbacks. JWT-backed entitlement claims are also canonical: when runtime evaluation uses claim plan_version and limits, recognized Cloud plan aliases must canonicalize and max_monitored_systems must reconcile to the authoritative per-plan contract instead of trusting stale embedded claim values. When a Cloud/MSP claim arrives without a recognized plan label, runtime must preserve the missing/unknown plan_version metadata but still fail closed on max_monitored_systems instead of drifting to an unlimited tier default. Activation-grant translation is part of the same boundary: when relay/license server grants enter the local claims model, Cloud plan keys and lifecycle state must still resolve through the canonical entitlement claim accessors rather than becoming a parallel truth path. The legacy-license exchange transport is part of that same activation boundary: pkg/licensing/activation_types.go and pkg/licensing/license_server_client.go must treat legacy_license_token as the canonical v6 request field for POST /v1/licenses/exchange, while accepting legacy_license_key only as a backward-compatible decode alias for older local stubs and historical test fixtures. Future exchange-path changes must not reintroduce a split contract where the shared Pulse runtime and the real pulse-pro/license-server disagree on the activation payload shape. That same license-server transport boundary now owns Patrol quickstart bootstrap. pkg/licensing/license_server_client.go and pkg/licensing/quickstart_bootstrap.go must treat POST /v1/quickstart/bootstrap as the canonical exchange for a server-issued quickstart token plus the authoritative quickstart credit snapshot. The Pulse runtime must authenticate that bootstrap with one of the server-verified commercial authorities owned by the shared commercial boundary: an installation token from installation-scoped activation state for activated self-hosted installs, or a signed hosted entitlement lease for entitlement- backed trial/cloud runtimes. There is no anonymous client_installation_id fallback in the v6 runtime contract, and hosted/trial quickstart must not fake self-hosted activation.enc just to satisfy the bootstrap path. Local runtime cache files may memoize the returned token and counts but may not treat those cached counts as commercial authority. The transport must also remain mixed-version compatible while quickstart rolls out: Pulse may send optional binding metadata such as instance_name and use_case=patrol, and the server must not reject that additive metadata or rely on one expiry field spelling only when returning the quickstart token snapshot. POST /v1/quickstart/patrol also owns the Patrol-run billing boundary: the runtime may send an execution identifier for one higher-level Patrol run, and the license server must treat repeated proxy calls that share that execution identifier as one commercial quickstart run rather than charging once per agentic provider turn. That quickstart allowance is therefore activation support, not the main commercial pitch: self-hosted pricing and docs may promise Patrol-only quickstart runs with no API key for activated or trial-backed installs, but they must not market that bootstrap as anonymous Community entitlement or a general hosted chat plan while Relay and Pro carry the paid story. The self-hosted commercial counted unit is now also locked to monitored systems rather than agent installs. max_monitored_systems is the live runtime and UI contract, while legacy max_agents / max_nodes aliases are decode-only compatibility inputs at the storage or grant boundary. Runtime enforcement, entitlement payload current usage, checkout/activation flows, and upgrade messaging must all treat the cap as deduped top-level monitored systems across agent, API, and Kubernetes views. That same counted-unit contract now also owns prospective API-backed admission. Proxmox/PBS/PMG config adds, TrueNAS adds, VMware inventory previews, and equivalent updates must ask the canonical monitored-system projection whether they increase counted systems before the runtime persists them, including replacement-aware projections for source swaps on an existing grouped host. Under an active monitored-system cap, inability to resolve current usage is not a free pass. Runtime enforcement and entitlement payloads must fail closed for net-new monitored-system admissions and surface usage availability explicitly through the governed limit payload instead of treating unavailable usage as current: 0. The monitored-system ledger settings surface now also has to explain those count decisions. Commercial usage UI may show grouped monitored systems, but it must render the canonical backend explanation for why one or more top-level views counted as a single monitored system instead of inventing support copy or merge heuristics in the frontend. That billing support surface must also remain readable while mixed-version clients and servers roll forward: missing explanation payloads may degrade to a safe generic explanation, but the monitored-system ledger must never fail the page or hide counted systems because the nested support details are absent. That same monitored-system presentation boundary now also owns the customer- facing ledger loading and retry copy through frontend-modern/src/utils/monitoredSystemPresentation.ts, so commercial usage states do not leak back into lifecycle inventory helpers. That same cloud-paid boundary also owns the shared entitlement and upgrade presentation helpers through frontend-modern/src/utils/licensePresentation.ts and frontend-modern/src/utils/upgradePresentation.ts. Commercial tier labels, feature minimum-tier messaging, migration/trial notices, billing-admin status labels, and upgrade CTA styling must extend those helpers instead of being forked into per-surface status-code branches that drift from backend error truth. Trial initiation surfaces must preserve backend denial messages when the request is blocked for migration, active commercial state, or other operational reasons, and only map the explicit canonical cases (trial_already_used, rate-limit retry) to fixed copy. That same helper boundary also owns generic settings-paywall CTA labels such as Upgrade to Pro and Start free trial; feature panels like AIRuntimeControlsSection.tsx and RelaySettingsPanel.tsx must consume the shared upgrade presentation owner instead of embedding those CTA strings locally. The same shared self-hosted commercial presentation boundary also owns the recovery-surface copy for SelfHostedCommercialRecoverySection.tsx, including the existing-key field label/help text and legacy-key exchange notice, while selfHostedBillingPresentation.ts owns the first-class plan and trial copy that belongs on the primary billing surface. That split prevents manual key redemption from drifting back into the main purchase or trial path. That same recovery boundary also owns the linked legal surface: SelfHostedCommercialRecoverySection.tsx must route its Terms-of-Service link through the shipped TERMS.md docs asset instead of sending operators to GitHub main, so the recovery trust surface stays version-matched and available on restricted installs. Hosted self-serve trial leases are also part of that same contract. A redeemed hosted trial must carry the canonical Pro capability set and the authoritative limits.max_monitored_systems cap inside the signed lease rather than relying on downstream runtime fallback to infer a limit from trial state alone. The top-level authenticated shell is part of that same customer-facing boundary: cloud-paid trial prompts may appear in owned commercial surfaces, but the app shell must not force a global, persistent Pro trial nudge that overrides the primary runtime chrome for every signed-in user. The maintained Pulse Account portal frontend is part of that same boundary for local development as well as runtime delivery. Styling or interaction work on internal/cloudcp/portal/frontend/ must have a local preview path that uses the same frontend build pipeline as the embedded production bundle, while serving scenario-backed local portal APIs without requiring a live cloud deploy for every iteration. Final verification still belongs on a real control-plane instance, but local portal design work must not depend on redeploying cloud.pulserelay.pro just to see each frontend change. That same preview/runtime boundary also owns shared browser chrome such as the portal favicon: the local preview must serve the same /favicon.svg asset as the real control-plane route so icon changes can be reviewed locally before deployment instead of appearing only after a live push. The portal page itself must also reference that shared favicon through a versioned href so updated icon revisions bypass browser cache on deploy instead of waiting for asset expiry. That same frontend delivery boundary must keep the account portal visual language sharp and restrained, avoiding gradients, heavy shadows, decorative SaaS styling, and shell chrome that dominates the active task. The canonical target is a calm, flat account-operations surface closer to GitHub Settings or Android Settings than to a dashboard: a compact identity bar (account name, role, kind), a horizontal tab bar for section navigation, and direct content panels for Workspaces, Access, Billing, and Support. Shell framing uses white backgrounds, 1px borders, minimal border-radius, and hierarchy driven by spacing and typography rather than cards, pills, or ornamental headers. Section block headers render inline actions only inside the data container toolbar row rather than floating orphaned above content; fact chips, summary strips, decorative kicker labels, and redundant section headings do not appear in the primary task surface. Action buttons (Create workspace, Invite people, Change roles, Remove access) are integrated into toolbar rows within their respective bordered data cards rather than existing as free-floating elements above the content. That same portal delivery boundary also owns the checked-in embedded bundle in internal/cloudcp/portal/dist/. Visual or interaction changes are not complete when they exist only in the local preview runtime or in hand-edited generated output. The canonical edit path remains the frontend source under internal/cloudcp/portal/frontend/, and any ship-ready portal styling change must regenerate the embedded bundle plus the source-hash manifest so the live control-plane, embedded Go template, and local preview all run the same frontend revision. That same shell framing also owns user-facing prerelease labeling for rc-channel builds. frontend-modern/src/AppLayout.tsx may still key off the canonical rc channel metadata internally, but the visible badge must frame those builds as a preview/prerelease experience rather than implying a near-ready release candidate. The shared trial-start runtime is part of that same cloud-paid boundary. Commercial relay, onboarding, setup, Pro settings, and shared paywall surfaces may customize success copy, but they must route hosted handoff, success-notification, and canonical denial handling through frontend-modern/src/utils/trialStartAction.ts instead of carrying local startProTrial() redirect/error branches that drift from backend commercial truth. The same commercial handoff rule also covers the legacy /pricing route in frontend-modern/src/pages/PricingHandoff.tsx and frontend-modern/src/utils/pricingHandoff.ts: compatibility handoff may keep product-owned destinations such as monitored-system billing or Cloud plans inside the app, but self-hosted commercial upgrade intents now hand off to Pulse Account first instead of treating the public pricing page as the app's canonical destination. Pulse Account now owns self-hosted plan comparison, checkout-session creation, and the purchase return handoff back into Pulse via /auth/license-purchase-activate; Pulse itself must not render a second public pricing surface inside the runtime, and the authenticated portal shell must not collapse back into a public-site-only waystation for new-purchase depth. That handoff now starts through Pulse-owned GET /auth/license-purchase-start, which mints a signed purchase_return_token, creates a commercial-owned portal_handoff_id that resolves to the bound checkout intent plus Pulse success/cancel targets, and sends only that opaque portal_handoff_id to Pulse Account before the browser leaves for the portal. Pulse Account must resolve that server-owned handoff through the shared commercial API before it starts checkout, so the portal never trusts browser referrer state, loose feature / return_url query parameters, or a raw browser-supplied checkout_intent_id for self-hosted purchase completion. The portal proxy must expose GET /v1/checkout/portal-handoff as the canonical browser bootstrap, and the retired GET /v1/checkout/intent bootstrap must stay removed once portal_handoff_id is the owned contract. The browser-facing portal handoff response must reveal only portal-owned bootstrap metadata such as portal_handoff_id, feature, handoff lifecycle state, resolve timestamp, and expiry; it must not disclose the bound checkout_intent_id, and browser checkout creation must post only portal_handoff_id so Pulse Account resolves the private checkout intent server-side before contacting Stripe. That portal handoff is now intentionally narrowly stateful rather than a bare lookup row: lookup must stamp a first resolved_at, and the reported handoff lifecycle must stay derived from the owned portal handoff plus the bound checkout intent (created, resolved, checkout_started, completed) so Pulse Account can distinguish a fresh upgrade bootstrap from a resumed or already-completed checkout without reviving browser-owned commercial state. That same owned handoff row is now also the canonical self-hosted purchase binding record: it must persist the signed purchase_return_jti, the bound Stripe session_id, and the lifecycle timestamps that prove when checkout was resolved, started, and completed. Stripe success must carry that same portal_handoff_id back into Pulse's activation callback, and Pulse must cross-check both portal_handoff_id and purchase_return_jti against the commercial session result before local activation so the browser no longer trusts Stripe metadata or local form state alone for return integrity. Once that commercial binding verifies, Pulse must not fall back to a generic JTI replay tombstone. The local activation callback must persist a dedicated purchase-return redemption record keyed by portal_handoff_id plus purchase_return_jti, stamp explicit local redemption state (started, activated, failed), and use that owned record to make completed returns idempotent while still allowing retry after transient local activation failures. Stripe success now lands on Pulse's public frontend-modern/src/utils/pricingHandoff.ts and frontend-modern/src/pages/PricingHandoff.tsx may only hand operators into Pulse-owned GET /auth/license-purchase-start; they must not construct Pulse Account portal URLs, return_url parameters, or other portal-entry contract state in the browser once the server owns that handoff boundary. GET /auth/license-purchase-activate bridge, which auto-submits into the owned POST activation path; the portal must not render a second manual Activate in Pulse Pro step after checkout. Stripe cancel must return directly to the owned Pulse billing plan route rather than back into the portal. The owned activation callback must accept the signed state, redeem the completed checkout, and return the operator to the canonical billing plan route with an explicit owned purchase arrival state (purchase=activated, purchase=expired, or purchase=failed) whether checkout completed in a secondary tab or in the current-tab fallback path. That destination split is canonical commercial truth, but navigation semantics are not owned here. frontend-modern/src/utils/pricingHandoff.ts and frontend-modern/src/stores/license.ts decide which href each commercial feature resolves to; frontend-primitives owns the typed navigation contract that decides whether that href stays in-app or opens externally. Commercial surfaces must not re-infer that behavior locally with per-component target="_blank" or window.open(...) branches once a feature can resolve to either product-owned billing/cloud routes or the public pricing site. The trial-start rate-limit contract is part of that same boundary. Local /api/license/trial/start retries are allowed as a short human-scale burst so operators can revisit the hosted handoff without getting locked out for a day, and both the local app server and hosted trial signup limiters must return the actual remaining backoff through Retry-After and details.retry_after_seconds rather than a coarse full-window guess. Shared trial-start presentation must treat that backoff as canonical and surface it consistently instead of flattening every 429 into generic copy. That proof must stay aligned in browser and shell coverage too: tests/integration/tests/07-trial-signup-return.spec.ts and tests/integration/scripts/trial-signup-contract.sh must treat duplicate starts inside the allowed burst as the same hosted-signup redirect contract and only require trial_rate_limited plus backoff metadata once the limiter actually engages, rather than assuming the second attempt is already denied. tests/integration/tests/58-self-hosted-trial-rate-limit-ui.spec.ts must then prove the rendered Pulse Pro CTA on /settings/system/billing surfaces the same canonical Retry-After backoff when the backend returns trial_rate_limited, including header precedence over a conflicting details.retry_after_seconds payload. That proof split is also intentional: the browser spec may attach to a reused local instance whose retry bucket is already exhausted and therefore must accept an immediate canonical 429 backoff response, while the snapshot-clean shell probe remains the fresh-state contract that proves an initial hosted redirect and the later transition into trial_rate_limited. Operator docs must describe that same split. The snapshot-clean runbook in docs/operations/TRIAL_E2E_LXC_SNAPSHOT_RUNBOOK.md may require the first trial start to return 409 trial_signup_required on a rolled-back container, but it must describe duplicate attempts as staying on the hosted-signup retry burst until exhaustion rather than teaching a universal "second attempt is 429" rule. That active-doc hygiene is guarded directly in scripts/tests/test-trial-signup-docs.sh: it auto-discovers every tracked trial-start reference across docs/ and tests/integration/, requires the operator/pricing/upgrade/integration surfaces to keep the hosted-only / retry-burst story aligned, and rejects the obsolete 24-hour or automatic second-attempt phrasing anywhere in that tracked reference set. The integration README now carries the same POST /api/license/trial/start, trial_signup_required, and trial_rate_limited anchors as the other operator-facing docs so it stays inside the discovered set instead of relying on a special-case assertion path. The trial-signup entry in tests/integration/evals/scenarios.json must now carry those same anchors too, so eval-pack metadata cannot silently drift away from the canonical hosted handoff contract while the task file stays correct. The release-control high-risk verification matrix must carry those same anchors for the tests/07-trial-signup-return.spec.ts transport proof and the tests/58-self-hosted-trial-rate-limit-ui.spec.ts Pulse Pro CTA proof, so the RC packet cannot describe trial-start verification through an unanchored summary path. The canonical release-control summaries in docs/release-control/v6/internal/ SOURCE_OF_TRUTH.md and docs/release-control/v6/internal/V5_TO_V6_COMMERCIAL_MIGRATION_AUDIT_2026-03-07.md must carry that same explicit 409 trial_signup_required to 429 trial_rate_limited plus Retry-After transition, so the governing release packet cannot collapse the hosted handoff into a vague "hosted-only" statement. Hosted tenant organization seeding and hosted handoff role mapping now belong to the same cloud-paid truth too. internal/cloudcp/stripe/provisioner.go must seed tenant org members from the shared account-role-to-organization-role mapping, and hosted handoff/runtime consumers must preserve that same mapping when older workspaces need membership continuity repaired at open time. Cloud, MSP, and commercial account roles therefore have one canonical translation into tenant org permissions instead of drifting between provisioning-time seeds and handoff-time access repair. For the hosted self-serve flow, that also means the public trial pages and form posts must render the owned Pulse trial experience with preserved instance/form state when rate limited, rather than dropping users onto a generic control-plane Too Many Requests response. The same owned hosted-trial failure experience applies to invalid or expired verification links. The customer must stay inside the Pulse-owned retry path with the originating-instance context preserved, rather than landing on a generic hosted error page that reads like a detached SaaS funnel. The hosted trial handoff page is part of that same boundary as well. It may still use a secure hosted Stripe-backed session internally, but the customer copy must present the flow as starting a trial for the originating Pulse instance, not as a generic purchase funnel. Recovery-contact fields such as work email and optional company name must remain clearly secondary to the instance-bound entitlement handoff. Hosted form-stage issuance conflicts must also preserve the canonical reason shape: duplicate recovery-email usage must not be flattened into an organization-level message, and terminal conflicts must render as owned hosted outcome UX rather than editable inline form state. Expired or invalid hosted backup-link states must follow that same rule rather than falling back to a form with missing Pulse initiation context. Hosted service/configuration failures during verification, hosted checkout preparation, or checkout-session creation must also render as owned "temporarily unavailable" outcome UX rather than inline form errors. The self-hosted activation return notice on /settings/system-pro is part of that same boundary: the trial query result is a one-shot handoff outcome and must be consumed into owned UI state, then removed from the URL rather than becoming sticky page state across refresh and sharing. That same shared notice owner must also keep activation-result framing customer-facing: replayed handoffs should confirm the current entitlement state rather than reading like a fresh failure, while invalid and unavailable states should direct the operator back to the secure trial handoff on this instance. That same hosted owner also applies after Stripe returns to /trial-signup/complete: customer-facing completion failures must stay inside owned trial UX rather than dropping raw control-plane error strings, and they may only offer a direct "Start Trial Again" restart path when the original Pulse return target and initiation binding are still known. Terminal conflicts such as "trial already used" must not present restart as the recommended next step. That same rule applies to the self-hosted Pro settings panel. Trial start errors in frontend-modern/src/components/Settings/useProLicensePanelState.ts must route through the shared cloud-paid presentation helper so backend denial reasons, explicit already-used conflicts, and retry-later states stay aligned with the rest of the commercial surfaces. redefined inline in settings feature gates, Pro license panels, or trial upgrade nudges. That same disclosure copy must stay professional and customer-facing. The settings ledger may expose counting details and included collection paths, but it must avoid informal debug-style labels or ad hoc wording that makes the commercial usage surface feel provisional. That same governed ledger support surface now also owns backend-authored status explanation copy beside the monitored-system status label. The frontend details view may normalize a safe default when that field is absent during mixed-version rollouts, but it must render the canonical backend explanation when present instead of inventing page-local wording for what warning, offline, or unknown means on a counted monitored system. That same cloud-paid surface must now also render the canonical status reason list when present, so customers can see exactly which grouped source or top-level surface degraded and its canonical reported_at timestamp rather than only reading generic status copy beside a fresh aggregate Last Seen value. That same settings surface must also label the monitored-system signal by its real meaning. The canonical API shape is now the structured latest_included_signal object, and the normalized frontend client contract should expose only that canonical object. Retired flat alias fields must not re-enter the live backend payload or client contract. It represents the freshest included grouped observation, not a guarantee that every grouped source is healthy, so the UI must not present it with single-source Last Seen wording. When the canonical object is present, the surface should use its source/name/type attribution instead of showing an unqualified aggregate timestamp, and that attribution should stay customer-facing rather than exposing raw monitored-system type/source slugs in the settings table or included-surface details. When the row expands to show status reasoning, it should also restate the freshest included surface and timestamp there so a degraded reason and a fresher grouped signal remain readable together. When mixed-version payloads omit that canonical freshest signal entirely, the settings surface should degrade to a safe customer-facing fallback instead of an unexplained placeholder glyph. That same billing support boundary now also owns the shared monitored-system presentation helper. frontend-modern/src/utils/monitoredSystemPresentation.ts is the canonical owner for monitored-system brief/disclosure copy, ledger labels, safe fallback summaries, source/type attribution wording, and the customer-facing monitored-system usage/migration strings reused by the shared limit-warning banner, so the settings panel, Pro usage section, counting-rules disclosure, and shared warning-banner model must consume that helper instead of redefining customer-facing monitored-system copy inline or keeping a parallel copy in generic self-hosted plan utilities. That same helper also owns preview-impact copy and current/projected source-label wording for pre-save monitored-system admission UI, so the TrueNAS and VMware settings panels do not drift into provider-local billing phrasing when they surface canonical preview results before save. That same helper-owned admission-preview contract now also owns required- preview, unavailable-capacity, and save-blocking messages. Provider settings panels must map monitored_system_usage_unavailable plus backend details.reason through frontend-modern/src/utils/monitoredSystemPresentation.ts, render helper-owned required-preview guidance before the first safe preview, and keep save disabled until the shared preview state resolves safely. That same disclosure surface must not accept arbitrary caller-supplied monitored-system summary strings as its primary API. When the disclosure needs to show brief summary copy, it should render the canonical helper-owned brief summary rather than giving callers a free-form summary prop that can drift from the governed monitored-system language. That same helper now also owns the row-status fallback summaries used when mixed-version payloads omit status_explanation.summary. The API client and settings panel must derive online/warning/offline/unknown fallback text from that shared owner instead of keeping separate local defaults that can drift. That same customer/support-facing ledger surface must consume the canonical /api/license/monitored-system-ledger/explain model when showing counted systems. Rows must expose backend-authored explanation.summary, reasons, and grouped source surfaces through helper-owned labels so customers can see why a system counts once without the panel inventing a second counting model. When canonical usage is not safe to read yet and the backend returns monitored_system_usage_unavailable or entitlements mark the monitored-system current count unavailable, the usage surface must render helper-owned verification copy instead of a synthetic 0 / limit ledger total. The canonical current_available interpretation, unavailable reason mapping, plan-section usage summary, remaining-capacity copy, and upgrade-pressure urgency decision all belong to frontend-modern/src/utils/monitoredSystemPresentation.ts; Pro license panels, ledger panels, and shared warning-banner plumbing must consume that helper instead of rechecking entitlement availability or hard-coding Verifying…, Unavailable, or 0 / limit formatting locally. The entitlement payload builder must only mark monitored-system usage available from an explicit canonical MonitoredSystemsAvailable signal supplied by the runtime usage boundary. Deprecated compatibility aliases such as Nodes, or a non-zero raw monitored-system count without that availability signal, must not drive current usage, limit state, or customer-facing cap warnings. The same usage view must also render monitored-system continuity context from the entitlement payload, including the base plan limit, effective limit, grandfathered floor, and capture state, so migration protection is visible beside the canonical count explanation. That same settings owner split now also requires frontend-modern/src/components/Settings/MonitoredSystemLedgerPanel.tsx to consume the normalized ledger client contract directly. Panel-local fallback reconstruction for status_explanation, explanation, or latest_included_signal belongs in frontend-modern/src/api/monitoredSystemLedger.ts instead, so the billing surface stays a pure render shell over one canonical monitored-system ledger shape. Frontend billing/admin surfaces must not synthesize plan_version from subscription lifecycle state. When a hosted billing record lacks a plan label, the UI must preserve that absence instead of fabricating values like active or suspended into the canonical plan field. The hosted billing-admin settings surface is now part of the explicit cloud-paid ownership model as well. Changes to frontend-modern/src/components/Settings/BillingAdminPanel.tsx must carry this contract and the dedicated billing-admin proof file instead of remaining an unowned consumer of hosted billing state. That hosted billing-admin owner is now intentionally split by responsibility: frontend-modern/src/components/Settings/BillingAdminPanel.tsx is the settings shell, frontend-modern/src/components/Settings/useBillingAdminPanelState.ts owns the hosted organization list, billing-state cache, preload, and subscription update runtime, and frontend-modern/src/components/Settings/BillingAdminOrganizationsTable.tsx owns the tenant grid plus expanded JSON presentation. Future hosted billing admin changes must extend that split instead of pulling hosted state and mutation flow back into the panel render shell. The organization billing settings surface now follows the same rule. Changes to frontend-modern/src/components/Settings/OrganizationBillingPanel.tsx must carry this contract and the dedicated organization-billing proof file instead of remaining an unowned consumer of plan tier, entitlement limits, and usage-versus-cap presentation. That same billing surface now also normalizes org scope through frontend-modern/src/utils/orgScope.ts before it builds per-tenant state, so cache keys and tenant lookups do not keep a local getOrgID() || 'default' fallback in the hosted billing UI. That hosted organization billing owner is now intentionally split by role: frontend-modern/src/components/Settings/OrganizationBillingPanel.tsx is the settings shell, frontend-modern/src/components/Settings/useOrganizationBillingPanelState.ts owns org-scoped billing/runtime lifecycle and plan/usage model wiring, and frontend-modern/src/components/Settings/OrganizationBillingLoadingState.tsx owns the loading skeleton. Future billing work must extend that split instead of pulling org-switch lifecycle and hosted entitlement reads back into the panel render shell. The self-hosted and hosted billing surfaces now also share a canonical commercial page shell and plan/usage model. ProLicensePanel.tsx and OrganizationBillingPanel.tsx may still differ in deployment-specific actions and context, but CommercialBillingSections.tsx and frontend-modern/src/utils/commercialBillingModel.ts now own the shared commercial information architecture. Future billing work must extend that shared shell/model first instead of letting self-hosted Pulse Pro and hosted organization billing drift back into parallel local layouts or vocabularies. For self-hosted Pulse Pro specifically, the plan/usage split is now also a router contract: /settings/system/billing/plan is the canonical plan state, /settings/system/billing/usage is the canonical monitored-system usage state, and /settings/system/billing remains a compatibility handoff rather than the primary owned destination. Arrival-specific UI affordances belong to that same owned billing surface: usage arrivals may open counting rules by default, and plan arrivals may surface an upgrade callout that hands off into Pulse Account for self-hosted plan comparison and checkout before returning through the runtime-owned activation callback. Pulse product routes keep ownership of license status, usage, and activation state; Pulse Account owns the commerce flow itself. That same router-owned billing contract now also includes recovery as a plan detail state instead of a fragment alias. The canonical recovery arrival is /settings/system/billing/plan?details=recovery, while #pulse-pro-recovery remains a compatibility deep link that must normalize into that owned query state. purchase=failed arrival handling on the self-hosted billing surface must consume the one-shot purchase result, preserve the owned plan intent when present, and replace the URL with the canonical recovery detail route so Open recovery lands on a first-class billing state instead of a hash that settings-shell normalization strips away. That same ownership split is explicit in the governed registry as well: CommercialBillingSections.tsx is part of the shared commercial shell/model surface, while SelfHostedCommercialRecoverySection.tsx stays on the self-hosted Pro recovery surface with ProLicensePanel.tsx rather than floating as an unowned settings fragment. Hosted tenant browser bootstrap is part of that same cloud-paid boundary as well. After control-plane or magic-link handoff, the browser client must preserve the tenant-scoped pulse_org_id context that the server issued instead of clearing it on first page load or collapsing back to default simply because hosted tenants do not expose self-hosted multi-tenant admin capabilities. Hosted runtime entry must therefore treat tenant org context as infrastructure state, not a paid UI toggle that can be discarded during app bootstrap. That hosted browser bootstrap owner is now intentionally split by role: frontend-modern/src/App.tsx is the route/provider entry shell, frontend-modern/src/useAppRuntimeState.ts owns authentication, org bootstrap, theme synchronization, and authenticated runtime startup, and frontend-modern/src/AppLayout.tsx owns authenticated cloud-aware chrome such as org switching and kiosk-safe navigation. Future hosted browser bootstrap work must extend that split rather than pulling org bootstrap and app chrome back into one monolithic route component. That same authenticated shell contract now also has to distinguish backend availability from websocket-stream liveness. When hosted runtime health stays available during a stream reconnect or renegotiation window, frontend-modern/src/useAppRuntimeState.ts must preserve a canonical backend-healthy signal and frontend-modern/src/AppLayout.tsx must not advertise the whole paid shell as disconnected or "Reconnecting..." solely because the live stream is transiently recovering. Future hosted shell work must keep the top-right connection badge aligned to overall authenticated runtime availability first, with websocket churn treated as a narrower live stream status instead of the shell-level truth. That same hosted shell badge must also stay explicit about degraded-but-usable paid runtime states. When the backend remains healthy but the live stream is recovering, the authenticated shell should surface a degraded sync state instead of collapsing back to the same disconnected wording used for total runtime loss, so hosted operators can tell the difference between browser/API usability and live-stream freshness at a glance. That same authenticated shell contract also applies to every chrome consumer of runtime health, not only the badge label. frontend-modern/src/AppLayout.tsx must consume the canonical connectionStatus contract end-to-end for shell behavior such as the Pulse logo activity animation rather than retaining parallel connected/reconnecting prop assumptions after the runtime model moves. Future hosted shell changes must update all chrome affordances together so a status-model refactor cannot leave stale prop calls behind that crash the authenticated cloud shell at render time. That same route/provider shell must stay page-oriented as well: App.tsx should lazy-load route shells like frontend-modern/src/pages/Storage.tsx and frontend-modern/src/pages/Operations.tsx instead of wiring product-surface components such as frontend-modern/src/components/Storage/Storage.tsx directly into the router, so hosted bootstrap ownership stays at the app boundary rather than leaking route concerns back into feature components. That same authenticated route shell also owns the canonical post-auth landing path. frontend-modern/src/App.tsx must send / through the dashboard page shell first, so existing operators land on the overview route and first-time operators hit the governed dashboard empty state that forwards them into Infrastructure Install, instead of carrying a root-only redirect to the infrastructure route that bypasses the shared landing contract. The Pro license settings surface now follows the same rule as well. Changes to frontend-modern/src/components/Settings/ProLicensePanel.tsx must carry this contract and the dedicated Pro-license proof file instead of remaining an unowned consumer of activation, trial eligibility, entitlement capability, and plan-term presentation. That owned Pro-license boundary is now intentionally split by role: frontend-modern/src/components/Settings/ProLicensePanel.tsx is the settings shell, frontend-modern/src/components/Settings/useProLicensePanelState.ts owns activation, trial, route-scoped notices, and commercial plan runtime state, and frontend-modern/src/components/Settings/ProLicensePlanSection.tsx owns the plan/read-model presentation. Future Pro-license work must extend that split instead of pulling route state, entitlement derivation, and retry lifecycle back into the shell component. That owned presentation boundary includes the settings shell itself: the top-level Pulse Pro surface must keep its page-shell title and leading SettingsPanel title aligned so commercial activation, trial, and pricing state do not present as one surface in navigation and a differently named surface in the actual paid settings UI. That same boundary also owns the shell and section framing copy for the self-hosted Pro billing surface. ProLicensePanel.tsx must consume shared presentation for its shell title/description, refresh CTA label, and section headings rather than carrying those commercial labels inline. The same title should also feed the system-billing settings navigation item, and the same title and description should also feed the system-billing route header metadata so the nav, shell, and route header do not narrate the same commercial surface differently. That same shared presentation owner also carries the canonical cross-surface referral copy used outside the billing shell itself. When infrastructure or other adjacent settings surfaces need to point operators toward Pulse Pro for billing, monitored-system limits, or license status, they must consume the settings-owned referral strings from frontend-modern/src/components/Settings/selfHostedBillingPresentation.ts instead of drafting route-local commercial guidance or reaching directly into generic commercial helpers from hosted settings routes. That same hosted-settings presentation boundary is explicit about bundle ownership. frontend-modern/src/components/Settings/selfHostedBillingPresentation.ts is the canonical settings-shell adapter for self-hosted Pro shell framing and referral copy, while frontend-modern/src/utils/licensePresentation.ts remains the shared commercial notice/label owner. Hosted settings surfaces must not import self-hosted billing framing straight from the generic helper module when doing so would reintroduce top-level bundle-init cycles into hosted tenant settings routes. Paid Pulse Pro v5 grandfathering is now part of that same canonical boundary: when a recurring v5 customer migrates into v6, billing persistence, entitlement evaluation, renewal handling, and Pro-license presentation must preserve the customer's existing recurring price identity instead of silently rewriting them onto current v6 retail pricing. That same continuity boundary now also owns monitored-system capacity preservation for migrated self-hosted estates. Activation persistence and grant refresh must carry local-only legacy-migration continuity metadata, and when canonical deduped monitored-system usage first resolves on a migrated installation Pulse must persist a one-time grandfather floor so status, runtime entitlement evaluation, and later restore/refresh flows keep the existing estate admissible without silently grandfathering post-migration growth. That first resolved usage snapshot must be a settled canonical monitor view, not the first store-backed read-state seen during startup. When provider-owned supplemental inventories such as TrueNAS or VMware are still between initial provider wiring and the first canonical store rebuild after their baseline poll, cloud-paid continuity must keep usage unavailable and delay floor capture rather than sealing a lower count forever. That continuity capture is reconciler-owned rather than read-owned. Ordinary status or entitlement reads may expose pending continuity state, but they must not persist the grandfather floor directly from the request path once a migrated installation is running. The owning licensing reconciler may backfill the floor asynchronously after canonical monitored-system usage becomes settled. The reconcile loop itself is activation-state-owned as well: activation, restore, grant refresh, and revocation/clear transitions may start or stop continuity reconciliation, but ordinary billing reads must stay observer-only and must not bootstrap that background work on demand. The continuity capture path must notify through that same activation-state ownership boundary after it persists the grandfather floor, so the reconciler can stop because state changed rather than because a later status or entitlements read happened to observe the captured floor. Save-time monitored-system commercial denials must carry the canonical monitored_system_preview object through the shared frontend API error path, so TrueNAS and VMware settings render the same helper-owned projected-usage explanation after a rejected save that they render after an explicit preview. That continuity rule cannot depend on webhook metadata being perfect. The canonical Stripe price-to-plan lookup in pkg/licensing/features.go and pkg/licensing/stripe_subscription.go must recognize the still-renewing grandfathered recurring v5 and legacy v1 Stripe price IDs directly, so a real customer.subscription.updated event that omits metadata.plan_version still resolves to v5_pro_monthly_grandfathered or v5_pro_annual_grandfathered instead of falling back to an opaque stripe_price:* marker. That Pro-license presentation rule is explicit UX, not only hidden metadata: when a migrated recurring v5 plan is active or in grace, the settings surface must render plan terms and a continuity notice that makes it clear the existing recurring price remains in force until cancellation. The self-hosted commercial presentation on that same surface is now locked to the monitored-system model as well. ProLicensePanel.tsx, CommercialBillingSections.tsx, and frontend-modern/src/utils/commercialBillingModel.ts must present current v6 retail capacity as monitored systems rather than agents for Community, Relay, Pro, and Pro+, while leaving Cloud/MSP pricing semantics unchanged and preserving grandfathered v5 continuity copy as an explicit boundary policy. That same settings-owned presentation must make monitored-system continuity explicit when migrated estates are involved: the plan surface must render the base plan limit, the effective monitored-system limit, any grandfathered floor, and whether continuity capture is still pending. When monitored-system usage is unavailable during continuity verification, the shell must present a verification state rather than implying 0 / limit. That same pricing boundary now also owns the shared frontend plan-definition models. frontend-modern/src/utils/cloudPlans.ts and frontend-modern/src/utils/selfHostedPlans.ts are the canonical frontend sources for cloud and self-hosted plan copy, limits, and comparison metadata, while frontend-modern/src/pages/CloudPricing.tsx, frontend-modern/src/pages/HostedSignup.tsx, and the self-hosted billing settings surfaces must consume those shared owners instead of redefining retail plan facts or counted-unit policy locally. That shared ownership also includes display-ready price semantics. Monthly headline price, founding-rate override, compare-at strike-through copy, campaign badge copy, and annual summary text must come from the shared plan-definition owners rather than page-local string parsing or hardcoded retail amounts inside hosted pricing/signup screens. The same owner also holds shared hosted commercial copy such as page title, introductory description, common Cloud inclusions, setup-step guidance, hosted-signup section headings, and primary hosted-signup CTA labels when those facts describe the canonical offer rather than one page's local layout. The same rule applies to self-hosted commercial framing inside product-owned billing and activation surfaces: plan names, counted-unit copy, and upgrade adjacency must come from the shared self-hosted plan-definition owner rather than page-local strings. The shared license presentation owner also holds self-hosted Pro settings upsell and trial-ended notice copy for ProLicensePlanSection.tsx; that surface must consume canonical helper notices instead of carrying inline upgrade copy or local status-tone branches. That same plan-section boundary must also defer notice resolution to component runtime. frontend-modern/src/components/Settings/ProLicensePlanSection.tsx may not compute trial-ended or inactive-upsell notices at module scope, because hosted settings bundles must survive top-level import ordering without throwing initialization-time ReferenceError crashes before the workspace UI mounts. That same counted-unit boundary also owns the disclosure rule for retail copy: default billing and pricing surfaces should use concise monitored-system copy, while the full counted-unit definition appears only behind explicit disclosure such as View counting rules instead of sitting as always-visible explanatory chrome. Those same billing-facing surfaces must also describe the commercial contract in customer terms: monitored systems, plan limits, subscription status, and license status. They must not revive legacy installed-agent wording or vague internal nouns like allocation once the monitored-system billing model is the canonical product truth. Loading, empty, and temporary-unavailable states on monitored-system usage surfaces follow that same rule: they should use calm customer-facing status language such as usage loading or usage unavailable with a clear retry action, not raw transport phrasing like failed to load. The self-hosted pricing page should therefore stay focused on plan cards, upgrade paths, and the comparison table rather than rendering a separate counted-unit explainer card beneath the tier grid. Hosted commercial pages follow the same presentation rule: CloudPricing.tsx and HostedSignup.tsx should describe plan scope and setup in concise product language, not in implementation-detail terms such as internal workspace provisioning guarantees, control-plane routing mechanics, or narrated deployment internals. Those same hosted surfaces should also prefer neutral plan-selection and sign-in language such as Choose Starter or sign-in link rather than marketing-heavy CTA copy or infrastructure-specific transport jargon. They should also avoid duplicating shared commercial facts across multiple adjacent blocks on the same screen. Common Cloud inclusions belong in one shared area rather than being restated inside every plan card, and hosted signup should not repeat the selected plan facts across the page header, form card, and plan summary at the same time. That contract applies to both plan summary labels and upgrade/paywall copy: current v6 self-hosted pricing may not drift back to the older $49/yr Relay, $99/yr Pro, or monitored-system-count marketing drift that contradicts the locked Community / Relay / Pro / Pro+ model. Cancellation is the explicit boundary for that policy. Once a grandfathered v5 recurring subscription is canceled, any later return must resolve through the current v6 pricing contract rather than reviving the legacy recurring rate. The canonical cross-repo manual drill for that boundary is docs/release-control/v6/COMMERCIAL_CANCELLATION_REACTIVATION_E2E_TEST_PLAN.md. The paid relay settings and onboarding surfaces are now part of that same ownership model. Changes to frontend-modern/src/components/Settings/RelaySettingsPanel.tsx and frontend-modern/src/components/Dashboard/RelayOnboardingCard.tsx must carry this contract and the dedicated relay frontend proof files instead of remaining unowned consumers of relay licensing and onboarding state. That relay settings owner is now intentionally split by role as well: frontend-modern/src/components/Settings/RelaySettingsPanel.tsx is the settings shell, frontend-modern/src/components/Settings/useRelaySettingsPanelState.ts owns relay config/status polling, trial, and pairing runtime, and frontend-modern/src/components/Settings/RelayPairingSection.tsx owns the QR pairing surface. Future relay settings work must extend that split instead of pulling polling and QR-generation lifecycle back into the shell component. The dashboard relay onboarding surface now follows the same rule: frontend-modern/src/components/Dashboard/RelayOnboardingCard.tsx is the dashboard shell, while frontend-modern/src/components/Dashboard/useRelayOnboardingCardState.ts owns license readiness, relay status polling, snooze state, and trial start runtime. Future onboarding changes must extend that split instead of pulling license and relay runtime back into the card shell. Live-route regressions in that dashboard composition must be caught by tests/integration/tests/59-dashboard-relay-onboarding-trial-rate-limit.spec.ts instead of relying only on isolated component tests. That relay pairing boundary now also includes backend-owned mobile credential lifecycle: when the settings surface generates a mobile pairing QR, it must ask the server for a fresh scoped Pulse Mobile relay access token, fetch the onboarding payload through that token context, and tear down superseded or failed unused tokens instead of accumulating hidden credentials. That same pairing fetch path must stay token-bound instead of ambient-session bound: the onboarding QR request must carry the freshly minted relay pairing token explicitly so the returned payload reflects the exact credential that the mobile device will bootstrap with, not whichever browser session happened to open the settings page. The same flow must fail closed if the pairing payload omits the authenticated relay token state needed by the mobile deep link; pairing UI cannot silently render a QR that bypasses governed auth ownership. Relay pairing token presentation is part of that same contract as well: the settings surface must label those Pulse Mobile relay access credentials distinctly from long-lived automation tokens so operators can identify and revoke stale mobile devices or abandoned pairing attempts without guessing which credential was created for mobile runtime access. That same runtime contract now uses a dedicated backend-owned relay:mobile:access scope, with the server preserving backward-compatible gates for older mobile tokens that still carry the legacy AI scopes during the post-RC migration window. Relay pairing refresh behavior is part of that lifecycle contract too: a successful QR refresh must revoke the superseded token once the new token-backed payload is ready only if the superseded token still shows no device use, while a failed refresh must revoke only the new failed token and keep the previously valid QR visible instead of collapsing the operator back to an empty pairing state. Hosted signup provisioning now follows the same rule. Changes to internal/api/public_signup_handlers.go and internal/hosted/provisioner.go must carry this contract and the dedicated hosted-signup provisioning proof files instead of remaining a split boundary between API handlers and an unowned hosted runtime helper. That hosted signup boundary is now also canonical in shape: the public signup handler owns request validation, trial billing initialization, and magic-link issuance, while internal/hosted/provisioner.go owns the shared org bootstrap/admin-role assignment and rollback path for hosted signup failures. Hosted billing-state normalization now follows the same rule: a missing plan_version must remain missing instead of being synthesized from subscription_state, while explicit trial defaults remain explicit. Hosted trial bootstrap and hosted entitlement refresh now also own quickstart credit seeding as part of that same persisted billing boundary. New hosted trial workspaces and later lease-refresh rewrites must preserve quickstart_credits_granted plus its grant timestamp instead of resetting the workspace to zero hosted quickstart inventory after signup or entitlement renewal. Hosted AI runtime defaults are part of the same boundary as well: when a cloud tenant falls back to provider defaults, the persisted model identifier must remain canonical provider:model data rather than a bare provider-local alias, so hosted enterprise runtime startup does not fail before chat or approvals can initialize. Hosted release builds must also accept the trial-activation public key from runtime environment when PULSE_HOSTED_MODE=true, because hosted tenants receive that verification key from control-plane deployment rather than from the embedded self-hosted release asset. Otherwise a hosted tenant can mount a valid lease and still fail its first hosted trial-activation verification path solely because the release binary refuses the deployed public-key source. Legacy MSP plan aliases are input-only compatibility shims. Live runtime defaults, fallback provisioning, entitlement issuance, and limit/workspace lookups must resolve to canonical msp_starter rather than preserving msp_hosted_v1 as an active first-class plan name. Hosted control-plane plan resolution is now part of the enforced ownership model: changes to hosted entitlement issuance, control-plane registry canonicalization, or Stripe provisioning plan resolution must carry this contract and the path-specific proof files that verify those boundaries. Hosted tenant container bootstrap is part of that same boundary as well: the control plane may bind-mount billing and handoff files into /etc/pulse as read-only inputs, but runtime startup ownership repair must treat those paths as immutable and skip chown attempts against them instead of aborting tenant provisioning. That same immutable-file boundary now also owns write-time runtime ownership: control-plane provisioning and later billing-state rewrites must leave billing.json, secrets/handoff.key, and .cloud_handoff_key readable by the tenant Pulse runtime user at the moment they are written. Fixing startup chown behavior alone is not enough if the mounted files stay root:root after provisioning, because hosted auth handoff and hosted lease reads will then fail closed inside an otherwise healthy tenant. Hosted tenant org bootstrap is part of that same runtime boundary. Cloud and MSP tenant provisioning must seed a canonical tenant-scoped org.json under orgs/<tenant-id>/ and leave both the directory tree and file readable by the hosted runtime user; otherwise hosted magic-link handoff can preserve the correct tenant org cookie while the tenant API still fails closed with invalid_org because no tenant organization metadata exists on disk. That same shared browser client boundary also owns structured error extraction for hosted tenant requests. Cloud and MSP surfaces may show failures from frontend-modern/src/utils/apiClient.ts, but they must resolve canonical JSON error / message fields before showing UI feedback instead of leaking raw response payloads while tenant-scoped org headers are still in flight. That same boundary now also owns stable structured error metadata on the shared browser client. When backend routes return canonical JSON code plus string-valued details, frontend-modern/src/utils/apiClient.ts must preserve that metadata on the thrown error object instead of collapsing everything to one display string. Hosted and platform-onboarding surfaces may then classify supported failure modes from the shared error object, but they must not invent route-local parsing rules or provider-local transport shims to recover metadata the shared client dropped. Hosted tenant runtime env is part of the same contract too: provisioned containers must carry hosted-safe tenant context such as PULSE_TENANT_ID=<tenant-id>, PULSE_MULTI_TENANT_ENABLED=true, and an explicit PULSE_PUBLIC_URL=https://<tenant-id>.<base-domain> so the tenant-scoped org surface is actually enabled after handoff instead of failing closed under a paid hosted session. Hosted MSP workspace org seeding is part of that same boundary too: internal/cloudcp/account/tenant_handlers.go owns the authenticated account-scoped workspace-create entry path, and internal/cloudcp/stripe/provisioner.go owns the underlying workspace/org bootstrap. When the control plane provisions a new workspace under an existing account, that boundary must seed org.OwnerUserID from the authenticated creator email when that actor is known on the request path instead of inferring a canonical owner from membership query order. If the creator is not available, fallback owner selection must still be deterministic rather than depending on newest-row ordering in the registry. Hosted tenant entitlement evaluation is part of that same boundary too: when a hosted tenant lands in a tenant-scoped org like t-..., the runtime must still honor the instance-level hosted billing lease in default until or unless an org-local billing state exists, rather than collapsing a freshly provisioned paid tenant into subscription_required on first entry. JWT-backed entitlement claim evaluation and activation-grant translation now follow the same explicit proof model instead of relying only on the broad cloud runtime catch-all policy. Persisted billing-state normalization, hosted database-source loading, Stripe plan derivation, and the cloud plan/limit tables now follow the same ratchet: they are expected to move behind path-specific proof routes rather than staying indistinguishable inside the generic cloud runtime policy. The runtime entitlement surface now follows the same rule: evaluator/token source accessors, hosted-subscription validity rules, and frontend entitlement payload construction should move behind explicit proof routes rather than being implicitly trusted as part of the catch-all cloud runtime layer. That same runtime surface must stay internally coherent in local dev mode. If pkg/licensing/service.go widens backend HasFeature() checks under PULSE_DEV=true or demo/mock mode, the entitlement payload and any other frontend-facing capability contract derived from that service must advertise the same capability set instead of leaving paid surfaces artificially locked behind stale free-tier capabilities. That dev widening is still bounded by runtime readiness rather than marketing intent: multi_tenant is not a valid advertised dev capability unless the process also has PULSE_MULTI_TENANT_ENABLED=true, because the org API surface is intentionally disabled otherwise. The same runtime-readiness rule also excludes placeholder and plan-marker entries like white_label, multi_user, and unlimited from dev/demo entitlement payloads when there is no corresponding operable runtime surface; those belong in tier metadata and plan semantics, not in live capability advertising for a free dev shell. The same distinction applies to customer-facing self-hosted billing presentation. frontend-modern/src/components/Settings/useProLicensePanelState.ts and frontend-modern/src/utils/licensePresentation.ts may label operable capabilities, but they must not render placeholder or plan-marker entries like white_label, multi_user, or unlimited in the Pro plan feature list just because those keys exist in tier metadata. Cloud/MSP live price IDs are no longer an open fill-in task either. The audit record docs/release-control/v6/records/cloud-msp-price-audit-2026-03-13.md verified that the 13 canonical Cloud/MSP v6 price_* IDs are present in the governed pulse-pro operational docs and license-server env template, and that each ID resolves to an active live recurring Stripe price object. Activation service runtime, license-server transport, encrypted activation persistence, and hosted trial activation now follow the same ratchet. Changes to pkg/licensing/service.go, pkg/licensing/grant_refresh.go, pkg/licensing/revocation_poll.go, pkg/licensing/license_server_client.go, pkg/licensing/persistence.go, pkg/licensing/activation_store.go, and pkg/licensing/trial_activation.go should carry their dedicated proof files instead of relying only on the generic cloud runtime policy. The remaining cloud-paid runtime families now follow the same rule as well: feature/limit primitives, billing and entitlement type shapes, commercial migration and trial flow, conversion telemetry, host lifecycle tracking, and public-key/build-mode boundaries should all resolve through explicit proof routes rather than a package-wide pkg/licensing/ fallback. Stripe checkout and subscription webhook persistence now also follows the canonical Cloud/MSP limit rule: when paid state is granted, billing-state writes must persist authoritative limits.max_monitored_systems derived from canonical plan resolution, and when paid state is revoked they must clear those stored limits instead of preserving stale paid capacity. That same monitored-system entitlement boundary also owns the shared operator warning copy: the limit banner and migration guidance must present the counted surface as monitored systems, not drift back into agent-install language while describing non-counted legacy/API-connected resources. That same webhook boundary now also owns request-lifetime decoupling for checkout provisioning: long-running checkout.session.completed tenant provisioning must complete under an explicit background timeout instead of depending on the inbound Stripe request context surviving long enough for first boot and health polling. That same paid relay onboarding boundary now also owns QR-token lifecycle on the supported Pulse Mobile pairing surface. RelaySettingsPanel.tsx, RelayPairingSection.tsx, and useRelaySettingsPanelState.ts may revoke a displayed pairing token only when canonical token metadata still shows no lastUsedAt; once a token has been used by a paired device, refreshing or hiding the QR must preserve that credential instead of treating it as disposable UI state. That same paid relay onboarding boundary also owns the operator-facing rollout posture on the licensed settings surface: relay paywall and pairing copy must describe supported Pulse Mobile pairing as a normal-use Relay capability, and must not fall back to staged-beta or coming-soon messaging once the owned pairing/runtime path is live. The customer-account surface is now also an explicit cloud-paid ownership boundary. Pulse already has a real hosted control-plane portal in internal/cloudcp/portal/, account/workspace mutation APIs in internal/cloudcp/account/tenant_handlers.go, and transitional self-hosted commercial utility pages in pulse-pro/landing-page/, but those surfaces do not yet form one coherent Pulse account product. The canonical future shape is docs/release-control/v6/internal/PULSE_ACCOUNT_PORTAL_SPEC.md: one authenticated Pulse account shell that unifies Cloud tenants, self-hosted licenses, billing, recovery, and MSP admin surfaces without creating a standalone Relay portal. That shell now also owns two product rules explicitly: signed-in workspace counts stay inline at the top of Workspaces instead of as a separate Overview or Summary tab, and the top-level task row must stay honest to account shape by removing irrelevant hosted-only tasks instead of pretending they are live. Any shared fallback that still lands on a non-live task must render an explicit unavailable state instead of blank space. The same shell also owns action-first task surfaces for Access, Billing, and Support: access mutations must be permission-honest and roster-led, billing must reduce to one obvious job at a time with hosted billing first when relevant, support must stay a failed-path handoff rather than a peer workflow, and phone-width layouts must collapse the desktop shell into a compact task strip so the active job remains primary and visibly in-frame when the strip scrolls. The same narrow-screen shell must also compress account identity into one compact context strip instead of repeating a desktop-sized intro block or second summary box ahead of every task, and lower workspace job surfaces such as lifecycle review or create-workspace forms must be revealed when the user opens them. Workspaces must also default to the workspace list plus the real task entry points rather than an idle lifecycle essay; the lifecycle rail should appear only when a lifecycle or create-workspace job is active. Access follows the same rule: the hosted roster must be the default state, while invite, role-change, and remove controls appear only when that exact access job is active, and a hosted view-only roster must stay a review surface instead of a row-by-row action table with fake disabled action state. Managed idle Access follows that same review-first rule: the roster should stay two-column until a remove job is active, with the third action column reserved for real remove access work. That same task-first Access contract must also start from bootstrap-owned roster truth: the first hosted roster render must come from the portal bootstrap payload itself, with later member API reads reserved for refresh and mutation follow-through instead of placeholder-first rendering. Billing follows the same task-first rule: hosted billing leads when present, the self-hosted billing, license, refund, and privacy paths reduce to explicit job pickers, and the active self-hosted billing panel must stay hidden until that exact job is opened and then be revealed in-frame on narrow layouts. When no hosted account exists, the billing shell must skip any empty hosted-billing block and lead directly with the self-hosted job picker. Support follows the same account-shape rule: self-hosted-only accounts reduce to the billing escalation path and billing-specific handoff packet only, and hosted workspace/access escalation routes must not render without hosted accounts. That same owned shell also owns the signed-in visual posture: the portal should read like a serious settings/account tool rather than a dashboard. Navigation chrome, account framing, and overview panels must stay visually quieter than the active task surface, with flatter light treatment and list-first task presentation instead of dark ornamental rails, sidebars, or nested explanatory cards. The signed-in shell should orient the user with one quiet account-context header and one flat top task row, not a second summary deck competing with the task itself. That same owned shell must also open on the first live job instead of a summary layer: hosted accounts should land in Workspaces, and self-hosted- only accounts should land in Billing. The signed-in shell must not expose a separate Overview or Summary tab ahead of the real task surfaces. That same owned shell also owns the signed-out visual posture: the unauthenticated /portal page must read like the same product boundary, not a leftover marketing block plus a generic login card. The auth surface should present one obvious sign-in action, precise account-scope rows, and the same restrained flat system as the signed-in account shell. The same shell/runtime boundary must also stay honest to hosted-account permissions: when the current role is view-only, Workspaces, Access, and hosted Billing copy must not advertise create, roster-mutation, or hosted billing actions that the runtime will not allow. Those surfaces must say that an owner or admin is required instead of implying blocked jobs are live. Support follows that same permission rule: a hosted view-only user may be sent back to Workspaces, Access, or Billing only as review and owner/admin handoff paths, not as though the user can perform hosted lifecycle, access-mutation, or hosted-billing changes directly before escalation. Inline workspace counts and shell copy follow the same account-shape and permission rule: hosted-only accounts must not mention self-hosted billing utilities by default, and hosted view-only roles must say when hosted billing still needs owner/admin authority. That same portal runtime contract now also owns explicit self-hosted upgrade arrivals from the product: when Pulse hands a self-hosted commercial upgrade intent into /portal, the billing shell may expose an Upgrade job even when the signed-in account has no existing self-hosted commercial history, but that arrival must stay narrower than the full self-hosted utility set. Hosted-only accounts may not suddenly render retrieve/refund/privacy tools by default just because they arrived from an upgrade CTA; only the specific portal-owned upgrade path may appear until the account actually has relevant self-hosted history. The same rule applies to the compact account-context strip: it must describe the current user's effective hosted tasks, not restate full access-control and billing capability when those actions are blocked behind owner/admin roles. That same owned shell must also keep role labels on product vocabulary: customer-facing copy may say Owner, Admin, Tech, or Read-only, but it must not leak internal identifiers such as read_only or legacy aliases such as member. That same owned signed-in shell must also keep the first available action permission-honest for hosted view-only users: when no workspace is ready, the primary route must stay on reviewable Workspaces or Access surfaces before any blocked hosted billing or owner/admin-only mutation path. That same owned task surface must also keep failure copy on the user job instead of leaking raw transport wording: Access, Workspaces, and Billing failures must render the task-specific action that could not complete, not generic copy such as Network error.. That same owned inline workspace counts and workspace-state copy must also keep Ready honest when no hosted workspace exists yet: hosted accounts with zero workspaces may not tell the user to review current workspace state, and must instead say that nothing is ready yet until the first hosted workspace exists. The same counts and copy must keep suspended-only states honest, and must stay fact-first rather than inventing urgency or health verdicts such as Nothing urgent or Healthy now. That same portal shell/runtime boundary must also keep task and status copy literal across the account surface: customer-facing wording may not lean on commentary such as obvious, actual work, trustworthy, or settled when the runtime already knows the concrete state, action, or failure being shown. That includes shell badges, section labels, context chips, route labels, and error headings: they must use the exact action or state (Manage access, Hosted billing attached, Email support, Failed to load roster) instead of shorthand such as Manage, Hosted, or generic alert labels. Support copy follows the same contract: escalation guidance must stay short and typed to the exact task path, account/email, and failed step instead of drifting into longer procedural prose. That same canonical shell/runtime boundary now also owns the bootstrap truth for when self-hosted commercial history is relevant. Hosted-only accounts must not render self-hosted license, refund, privacy, or support-escalation copy unless the portal bootstrap explicitly marks self-hosted commercial history as relevant to the signed-in account. Until that candidate lane lands, new commercial account work must extend the governed Pulse account shape rather than spawning additional one-off recovery or billing pages. The same owned shell/runtime boundary also keeps signed-in bootstrap free of feature-local telemetry collectors. frontend-modern/src/useAppRuntimeState.ts may start shared app-shell services, auth refresh, and websocket recovery, but it must not boot a storage-only disk history collector now that storage drawers read the canonical backend metrics-history contract through shared chart primitives. That same hosted browser shell boundary now also treats frontend-modern/src/App.tsx as provider placement only. Shared runtime consumers must import websocket and dark-mode hooks from frontend-modern/src/contexts/appRuntime.ts instead of importing @/App, so lazy hosted and settings chunks cannot create a reverse dependency into the app shell and blank the mounted browser surface before auth/bootstrap completes. That same cloud-paid/browser boundary now also governs public demo posture. DEMO_MODE may run against a real internal entitlement, but public demo surfaces must not reveal self-hosted license metadata, hosted billing state, monitored-system ledgers, upgrade nudges, or activation controls just because the underlying runtime is commercially enabled. internal/api/router_routes_auth_security.go, internal/api/security_status_capabilities.go, frontend-modern/src/useAppRuntimeState.ts, and the shared session-capability stores must treat /api/security/status.sessionCapabilities.demoMode as the canonical browser bootstrap signal, and shared billing or upgrade surfaces must hide or suppress themselves from that contract rather than teaching mock mode, response-header inference, or frontend-only feature flags to bypass the real licensing model. That includes settings billing tabs, public-demo banner and monitored-system/trial nudges, dashboard relay paywalls, Patrol upgrade CTAs, and history-lock upsells. Demo readiness therefore means presentation isolation, not a license exemption. That public-demo commercial boundary also owns monitored-system preview unavailability wording. Browser presentation may keep the unavailable reason nullable until the formatting edge, but it must normalize the message through the shared monitored-system presentation helper instead of branching on demo/billing state inside settings panels or inventing a second mock-only license explanation path.

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