openclaw/extensions/voice-call

@openclaw/voice-call

Official Voice Call plugin for OpenClaw.

Providers:

• Twilio (Programmable Voice + Media Streams)
• Telnyx (Call Control v2)
• Plivo (Voice API + XML transfer + GetInput speech)
• Mock (dev/no network)

Docs: https://docs.openclaw.ai/plugins/voice-call Plugin system: https://docs.openclaw.ai/tools/plugin

Install

openclaw plugins install @openclaw/voice-call

Restart the Gateway afterwards.

Local dev install

PLUGIN_HOME=~/.openclaw/extensions
mkdir -p "$PLUGIN_HOME"
cp -R <local-plugin-checkout> "$PLUGIN_HOME/voice-call"
cd "$PLUGIN_HOME/voice-call" && pnpm install

Config

Put under plugins.entries.voice-call.config:

{
  provider: "twilio", // or "telnyx" | "plivo" | "mock"
  fromNumber: "+15550001234",
  toNumber: "+15550005678",
  sessionScope: "per-phone", // or "per-call"

  twilio: {
    accountSid: "ACxxxxxxxx",
    authToken: "your_token",
  },

  telnyx: {
    apiKey: "KEYxxxx",
    connectionId: "CONNxxxx",
    // Telnyx webhook public key from the Telnyx Mission Control Portal
    // (Base64 string; can also be set via TELNYX_PUBLIC_KEY).
    publicKey: "...",
  },

  plivo: {
    authId: "MAxxxxxxxxxxxxxxxxxxxx",
    authToken: "your_token",
  },

  // Webhook server
  serve: {
    port: 3334,
    path: "/voice/webhook",
  },

  // Public exposure (pick one):
  // publicUrl: "https://example.ngrok.app/voice/webhook",
  // tunnel: { provider: "ngrok" },
  // tailscale: { mode: "funnel", path: "/voice/webhook" }

  outbound: {
    defaultMode: "notify", // or "conversation"
  },

  // Optional response agent workspace. Defaults to "main".
  agentId: "main",

  streaming: {
    enabled: true,
    // optional; if omitted, Voice Call picks the first registered
    // realtime-transcription provider by autoSelectOrder
    provider: "<realtime-transcription-provider-id>",
    streamPath: "/voice/stream",
    providers: {
      "<realtime-transcription-provider-id>": {
        // provider-owned options
      },
    },
    preStartTimeoutMs: 5000,
    maxPendingConnections: 32,
    maxPendingConnectionsPerIp: 4,
    maxConnections: 128,
  },
}

Notes:

• Twilio/Telnyx/Plivo require a publicly reachable webhook URL.
• Twilio defaults to US1. For a non-US Region, set twilio.region to ie1 or au1 and use credentials created in that Region; see Twilio's regional REST API guide.
• mock is a local dev provider (no network calls).
• Telnyx requires telnyx.publicKey (or TELNYX_PUBLIC_KEY) unless skipSignatureVerification is true.
• If older configs still use provider: "log", twilio.from, or legacy streaming.* OpenAI keys, run openclaw doctor --fix to rewrite them.
• advanced webhook, streaming, and tunnel notes: https://docs.openclaw.ai/plugins/voice-call
• responseModel is optional. When unset, voice responses use the runtime default model.
• sessionScope defaults to per-phone, preserving caller memory across calls. Use per-call for reception, booking, IVR, and bridge flows where each carrier call should start fresh.
• realtime.consultThinkingLevel is optional. When set, it overrides the thinking level used by the model behind realtime openclaw_agent_consult calls.
• realtime.consultFastMode is optional. When set, it toggles fast mode for realtime openclaw_agent_consult calls.

Stale call reaper

See the plugin docs for recommended ranges and production examples: https://docs.openclaw.ai/plugins/voice-call#stale-call-reaper

TTS for calls

Voice Call uses the core messages.tts configuration for streaming speech on calls. Override examples and provider caveats live here: https://docs.openclaw.ai/plugins/voice-call#tts-for-calls

CLI

openclaw voicecall call --to "+15555550123" --message "Hello from OpenClaw"
openclaw voicecall continue --call-id <id> --message "Any questions?"
openclaw voicecall speak --call-id <id> --message "One moment"
openclaw voicecall end --call-id <id>
openclaw voicecall status --json
openclaw voicecall status --call-id <id>
openclaw voicecall tail
openclaw voicecall expose --mode funnel

Tool

Tool name: voice_call

Actions:

• initiate_call (message, to?, mode?)
• continue_call (callId, message)
• speak_to_user (callId, message)
• end_call (callId)
• get_status (callId)

Gateway RPC

• voicecall.initiate (to?, message, mode?)
• voicecall.continue (callId, message)
• voicecall.speak (callId, message)
• voicecall.end (callId)
• voicecall.status (callId)

Notes

• Uses webhook signature verification for Twilio/Telnyx/Plivo.
• Adds replay protection for Twilio and Plivo webhooks (valid duplicate callbacks are ignored safely).
• Twilio speech turns include a per-turn token so stale/replayed callbacks cannot complete a newer turn.
• responseModel / responseSystemPrompt control AI auto-responses.
• Voice-call auto-responses enforce a spoken JSON contract ({"spoken":"..."}) and filter reasoning/meta output before playback.
• While a Twilio stream is active, playback does not fall back to TwiML <Say>; stream-TTS failures fail the playback request.
• Outbound conversation calls suppress barge-in only while the initial greeting is actively speaking, then re-enable normal interruption.
• Twilio stream disconnect auto-end uses a short grace window so quick reconnects do not end the call.
• Realtime provider selection is generic. Configure streaming.provider / realtime.provider and put provider-owned options under providers.<id>.
• Runtime fallback still accepts the old voice-call keys for now, but migration is a doctor step and the compat shim is scheduled to go away in a future release.