### Business process reengineering (Change mgmt)
- [wiki](https://ru.wikipedia.org/wiki/%D0%A0%D0%B5%D0%B8%D0%BD%D0%B6%D0%B8%D0%BD%D0%B8%D1%80%D0%B8%D0%BD%D0%B3_%D0%B1%D0%B8%D0%B7%D0%BD%D0%B5%D1%81-%D0%BF%D1%80%D0%BE%D1%86%D0%B5%D1%81%D1%81%D0%BE%D0%B2)
- Michael Hammer Reengineering Work: Don’t Automate, Obliterate [pdf](https://www.vincenzocalabro.it/pdf/reengineering-work-dont-automate-obliterate.pdf) ; [кратко](https://userpages.umbc.edu/~khoo/re-engr.html)
- [cfin.ru](https://www.cfin.ru/chuvakhin/bpr.shtml)