diff --git a/IT/CIO/ITIL/readme.md b/IT/CIO/ITIL/readme.md
index 8813058a..07fdaea4 100644
--- a/IT/CIO/ITIL/readme.md
+++ b/IT/CIO/ITIL/readme.md
@@ -4,3 +4,6 @@
 ### Doc
 - Никита: https://disk.yandex.ru/d/NgmkI3yYY4p1bA ; https://amspur.ru/itil
 - [ITIL vs ISO20000](https://advisera.com/20000academy/knowledgebase/itil-iso-20000-comparison/) ; ![ris](https://advisera.com/wp-content/uploads/sites/6/2015/07/ITIL-lifecycle-stages-and-processes1.png)
+
+### soft
+- https://docs.simpleone.ru/ru/itsm/