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@ -6,3 +6,7 @@ https://inria.hal.science/hal-03753136v1/document
2024 OPERATIONAL KPI PRIORITIES & CHALLENGES
K014039_2024 Operational KPI Priorities and Challenges Survey Report.pdf
https://www.apqc.org/system/files/resource-file/2024-03/K014039_2024%20Operational%20KPI%20Priorities%20and%20Challenges%20Survey%20Report.pdf
### см. также
- https://github.com/bpmbpm/doc/tree/main/IT/bank/process