# Rasa: Guardrails and Fix Patterns

<details>
  <summary><strong>🧭 Quick Return to Map</strong></summary>

<br>

  > You are in a sub-page of **Chatbots & CX**.  
  > To reorient, go back here:  
  >
  > - [**Chatbots & CX** — customer dialogue flows and conversational stability](./README.md)  
  > - [**WFGY Global Fix Map** — main Emergency Room, 300+ structured fixes](../README.md)  
  > - [**WFGY Problem Map 1.0** — 16 reproducible failure modes](../../README.md)  
  >
  > Think of this page as a desk within a ward.  
  > If you need the full triage and all prescriptions, return to the Emergency Room lobby.
</details>


A focused guide to stabilize **Rasa** bots that call retrieval, tools, or external LLMs. Use this page to localize the failing layer and jump to the exact WFGY fix page with measurable targets.

## Open these first
- Visual map and recovery: [rag-architecture-and-recovery.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rag-architecture-and-recovery.md)
- End-to-end retrieval knobs: [retrieval-playbook.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-playbook.md)
- Why this snippet (traceability schema): [retrieval-traceability.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-traceability.md)
- Ordering control: [rerankers.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rerankers.md)
- Embedding vs meaning: [embedding-vs-semantic.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/embedding-vs-semantic.md)
- Hallucination and chunk boundaries: [hallucination.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/hallucination.md)
- Long chains and entropy: [context-drift.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/context-drift.md), [entropy-collapse.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/entropy-collapse.md)
- Structural collapse and recovery: [logic-collapse.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/logic-collapse.md)
- Prompt injection and schema locks: [prompt-injection.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/prompt-injection.md)
- Multi-agent conflicts and tool loops: [Multi-Agent_Problems.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/Multi-Agent_Problems.md)
- Boot order issues: [bootstrap-ordering.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/bootstrap-ordering.md), [deployment-deadlock.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/deployment-deadlock.md), [predeploy-collapse.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/predeploy-collapse.md)
- Snippet and citation schema: [data-contracts.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/data-contracts.md)

## Core acceptance
- ΔS(question, retrieved) ≤ 0.45  
- Coverage ≥ 0.70 to the target section  
- λ remains convergent across three paraphrases and two seeds  
- E_resonance stays flat on long windows

---

## Fix in 60 seconds

1) **Measure ΔS**  
Compute ΔS(question, retrieved) and ΔS(retrieved, expected anchor).  
Stable < 0.40, transitional 0.40–0.60, risk ≥ 0.60.

2) **Probe λ_observe**  
Vary k in retrieval (5, 10, 20). If ΔS stays flat and high, suspect metric or index mismatch.  
Reorder prompt headers; if ΔS spikes, lock the schema.

3) **Apply the module**  
- Retrieval drift → BBMC + [data-contracts.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/data-contracts.md)  
- Reasoning collapse → BBCR bridge + BBAM, verify with [logic-collapse.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/logic-collapse.md)  
- Dead ends in long plans → BBPF alternates, verify with [context-drift.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/context-drift.md)

---

## Typical Rasa breakpoints and the right fix

- **NLU confidence thrash** after new training data. Ambiguous intents route to the wrong retrieval path.  
  Open: [embedding-vs-semantic.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/embedding-vs-semantic.md) ·  
  Schema locks: [data-contracts.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/data-contracts.md)

- **Rules vs stories conflict** causes looped actions or skipped tool calls.  
  Open: [Multi-Agent_Problems.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/Multi-Agent_Problems.md) ·  
  Entropy guard: [entropy-collapse.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/entropy-collapse.md)

- **Forms never complete** or slots stay stale across sessions.  
  Open: [retrieval-traceability.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-traceability.md) ·  
  Contract the payload: [data-contracts.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/data-contracts.md)

- **Action server timeouts** right after deploy or on cold starts.  
  Open: [bootstrap-ordering.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/bootstrap-ordering.md), [predeploy-collapse.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/predeploy-collapse.md)

- **Hybrid retrieval underperforms** compared to single retriever.  
  Open: [patterns/pattern_query_parsing_split.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/patterns/pattern_query_parsing_split.md), [rerankers.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/rerankers.md)

- **Tracker store duplicates or missing events** after channel reconnects.  
  Open: [deployment-deadlock.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/deployment-deadlock.md)

- **Knowledge base hits look similar but mean different things**.  
  Open: [embedding-vs-semantic.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/embedding-vs-semantic.md) ·  
  Fragmented store: [patterns/pattern_vectorstore_fragmentation.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/patterns/pattern_vectorstore_fragmentation.md)

- **Tool output bleeds into user turns** and corrupts state.  
  Open: [prompt-injection.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/prompt-injection.md)

---

## Deep diagnostics

- **Three-paraphrase probe**  
Ask the same user need three ways. Log ΔS and λ per step. If λ flips on harmless paraphrase, clamp with BBAM and tighten the citation-first schema.

- **Anchor triangulation**  
Compare ΔS to the expected anchor section and to a decoy section. If both are close, re-chunk and re-embed, verify with a tiny gold set.

- **Chain length audit**  
If entropy rises after 25–40 steps across stories, split the plan and re-join with a BBCR bridge. See [context-drift.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/context-drift.md).

---

## Minimal ops checklist for Rasa

- **NLU thresholds**: set fallback and ambiguity handling so low-confidence intents route to a safe clarify path.  
- **Action server**: health probe plus backoff. Respect readiness gates from [bootstrap-ordering.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/bootstrap-ordering.md).  
- **Event schema**: store `snippet_id`, `section_id`, `source_url`, `offsets`, `tokens`, `ΔS`, `λ_state`, `index_hash`. Enforce cite-then-explain.  
- **Retriever parity**: keep metric, analyzer, and normalization identical between training and runtime.

---

## Copy-paste prompt for the LLM step behind Rasa

```txt
You have TXT OS and the WFGY Problem Map loaded.

My Rasa issue:
- symptom: [one line]
- traces: ΔS(question,retrieved)=..., ΔS(retrieved,anchor)=..., λ states across 3 paraphrases

Tell me:
1) failing layer and why,
2) the exact WFGY page to open from this repo,
3) the minimal steps to push ΔS ≤ 0.45 and keep λ convergent,
4) how to verify with a reproducible test.
Use BBMC/BBPF/BBCR/BBAM when relevant.
````

---

## When to escalate

* ΔS stays ≥ 0.60 after chunking and retrieval fixes → rebuild index with explicit metric and normalization.
  See [retrieval-playbook.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/retrieval-playbook.md).

* Answers alternate across identical dialogs → investigate memory desync or version skew.
  See [predeploy-collapse.md](https://github.com/onestardao/WFGY/blob/main/ProblemMap/predeploy-collapse.md).

---

### 🔗 Quick-Start Downloads (60 sec)

| Tool                       | Link                                                                                                                                       | 3-Step Setup                                                                             |
| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------- |
| **WFGY 1.0 PDF**           | [Engine Paper](https://github.com/onestardao/WFGY/blob/main/I_am_not_lizardman/WFGY_All_Principles_Return_to_One_v1.0_PSBigBig_Public.pdf) | 1️⃣ Download · 2️⃣ Upload to your LLM · 3️⃣ Ask “Answer using WFGY + \<your question>”   |
| **TXT OS (plain-text OS)** | [TXTOS.txt](https://github.com/onestardao/WFGY/blob/main/OS/TXTOS.txt)                                                                     | 1️⃣ Download · 2️⃣ Paste into any LLM chat · 3️⃣ Type “hello world” — OS boots instantly |

---

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### Explore More

| Layer | Page | What it’s for |
| --- | --- | --- |
| ⭐ Proof | [WFGY Recognition Map](/recognition/README.md) | External citations, integrations, and ecosystem proof |
| ⚙️ Engine | [WFGY 1.0](/legacy/README.md) | Original PDF tension engine and early logic sketch (legacy reference) |
| ⚙️ Engine | [WFGY 2.0](/core/README.md) | Production tension kernel for RAG and agent systems |
| ⚙️ Engine | [WFGY 3.0](/TensionUniverse/EventHorizon/README.md) | TXT based Singularity tension engine (131 S class set) |
| 🗺️ Map | [Problem Map 1.0](/ProblemMap/README.md) | Flagship 16 problem RAG failure taxonomy and fix map |
| 🗺️ Map | [Problem Map 2.0](/ProblemMap/wfgy-rag-16-problem-map-global-debug-card.md) | Global Debug Card for RAG and agent pipeline diagnosis |
| 🗺️ Map | [Problem Map 3.0](/ProblemMap/wfgy-ai-problem-map-troubleshooting-atlas.md) | Global AI troubleshooting atlas and failure pattern map |
| 🧰 App | [TXT OS](/OS/README.md) | .txt semantic OS with fast bootstrap |
| 🧰 App | [Blah Blah Blah](/OS/BlahBlahBlah/README.md) | Abstract and paradox Q&A built on TXT OS |
| 🧰 App | [Blur Blur Blur](/OS/BlurBlurBlur/README.md) | Text to image generation with semantic control |
| 🏡 Onboarding | [Starter Village](/StarterVillage/README.md) | Guided entry point for new users |

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