safing-web/support/index.html

---
title: Safing Portmaster - Support
layout: page
---


<section class="general-layout">
  <div class="download-container">
    <h1 class="download-container-title">Help Yourself</h1>
    <p class="download-container-extra">
      Chances are, someone else had the same problem.
    </p>
    <div class="col-container-center w-full md:w-max text-center md:text-left">
      <a class="btn-secondary" href="{{ site.wiki_url }}">
        Wiki & FAQ
      </a>
      <a class="btn-secondary" href="https://github.com/issues?q=is%3Aopen+is%3Aissue+user%3Asafing+sort%3Aupdated-desc">
        GitHub Issues
      </a>
    </div>
  </div>
  <div class="download-container">
    <h1 class="download-container-title">Get Help from the Community</h1>
    <p class="download-container-extra">
      Ask other Portmaster users for help.
    </p>
    <div class="col-container-center w-full md:w-max text-center md:text-left">
      <a class="btn-secondary" href="{{ site.discord_url }}">
        Discord
      </a>
      <a class="btn-secondary" href="{{ site.reddit_url }}">
        Reddit
      </a>
      <a class="btn-secondary" href="https://github.com/safing/portmaster/issues/new/choose">
        GitHub Issue
      </a>
    </div>
  </div>
  <div class="download-container">
    <h1 class="download-container-title">Direct Support for Paying Customers</h1>
    <p class="download-container-extra">
      Contact us directly.
    </p>
    <div class="col-container-center w-full md:w-max text-center md:text-left">
      <a class="btn-secondary" href="mailto:support@safing.io">
        Email
      </a>
    </div>
  </div>
  <div class="space-y-36" id="portmaster">
      <div class="faq-container">
        <div class="faq-container-top">
            <h2 class="faq-container-top-title">
              Portmaster FAQ
            </h2>
            <p class="faq-container-top-desc">
              Have a question? Check out some we already answered below. You can always reach out to us to find out more or just to say hi.
            </p>
        </div>
        <div class="faq-container-bottom">
          {% for faq in site.data.faq.portmaster %}
            <div class="faq-container-bottom-question">
                <div class="card-faq darkmode hover-scale-out">
                    <label class="card-label" for="card-toggle-anchor-portmaster-{{ forloop.index }}">
                        <div class="wrapper-left">
                            <div class="card-title">
                                <h3 class="title">
                                  {{ faq.q }}
                                </h3>
                            </div>
                        </div>
                        <div class="wrapper-right">
                            <i class="icon-arrow"></i>
                        </div>
                    </label>
                    <input class="card-input-toggle" id="card-toggle-anchor-portmaster-{{ forloop.index }}" type="checkbox">
                    <div class="card-dropdown-toggle">
                        <div class="card-dropdown-content">
                          {{ faq.a }}
                          {% if faq.link %}
                            <br>
                            <br>
                            <a class="link-primary" href="{{ faq.link.url }}">{{ faq.link.text }}</a>
                          {% endif %}
                        </div>
                    </div>
                </div>
            </div>
          {% endfor %}
          {% include source_code_faq.html %}
      </div>
  </div>
  <div class="space-y-36" id="spn">
    <div class="faq-container">
      <div class="faq-container-top">
          <h2 class="faq-container-top-title">
            SPN FAQ
          </h2>
          <p class="faq-container-top-desc">
            Have a question? Check out some we already answered below. You can always reach out to us to find out more or just to say hi.
          </p>
      </div>
      <div class="faq-container-bottom">
        {% for faq in site.data.faq.spn %}
          <div class="faq-container-bottom-question">
              <div class="card-faq darkmode hover-scale-out">
                  <label class="card-label" for="card-toggle-anchor-spn-{{ forloop.index }}">
                      <div class="wrapper-left">
                          <div class="card-title">
                              <h3 class="title">
                                {{ faq.q }}
                              </h3>
                          </div>
                      </div>
                      <div class="wrapper-right">
                          <i class="icon-arrow"></i>
                      </div>
                  </label>
                  <input class="card-input-toggle" id="card-toggle-anchor-spn-{{ forloop.index }}" type="checkbox">
                  <div class="card-dropdown-toggle">
                      <div class="card-dropdown-content">
                        <div class="text-safing-gray-500">
                          {{ faq.a }}
                        </div>
                        {% if faq.link %}
                          <br>
                          <br>
                          <a class="link-primary" href="{{ faq.link.url }}">{{ faq.link.text }}</a>
                        {% endif %}
                      </div>
                  </div>
              </div>
          </div>
        {% endfor %}
        {% include source_code_faq.html faq_id='spn-0'%}
    </div>
  </div>
</section>