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privacy
index.md
terms
index.md

88
privacy/index.md
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@ -22,18 +22,16 @@ Please read this privacy policy carefully to get a clear understanding
of how we collect, use, protect or otherwise handle your Personally
Identifiable Information in accordance with our services.
---------------------------------------
---
We have been open and transparent on the ways we collect, hold, use, and
protect your PII/data, should you have any concerns arising from this
privacy policy, please [use the contact email address in **Article
19.**](#article-19-contact) to contact us, we are always happy to hear
privacy policy, please [use the contact email address in **Article 19.**](#article-19-contact) to contact us, we are always happy to hear
your comments and suggestions.
---------------------------------------
---
Contents
--------
## Contents
- [Article 1. Where we collect Data/PII from](#article-1-where-we-collect-datapii-from)
- [Article 2. Personal Identifiable Information & Data we collect](#article-2-personal-identifiable-information--data-we-collect)
@ -55,10 +53,9 @@ Contents
- [Article 18. Amendments to the Privacy Policy](#article-18-amendments-to-the-privacy-policy)
- [Article 19. Contact](#article-19-contact)
---------------------------------------
---
**Article 1. Where we collect Data/PII from**
---------------------------------------------
## Article 1. Where we collect Data/PII from
At present, Safing ICS Technologies GmbH runs four (4) services, these are as follows, Website, Forum, SPN, and Portmaster update server: these
services collect different levels of data, however we aim to collect as
@ -66,8 +63,7 @@ little as possible, and all data received by us is treated with the
strictest of confidence with privacy always in mind, all data is held
securely.
**Article 2. Personal Identifiable Information & Data we collect**
------------------------------------------------------------------
## Article 2. Personal Identifiable Information & Data we collect
Although the information collected is basic and may not be classed as
PII, we treat all data with the same respect and as such have listed all
@ -145,8 +141,7 @@ As with any third parties, we take no responsibility for your actions
when using said services, it is within your best interests to read all
policies on the third party sites you use or visit.
**Article 3.** **How we store and protect your PII & Data**
-----------------------------------------------------------
## Article 3. How we store and protect your PII & Data
**Data Storage:**
@ -189,8 +184,7 @@ data integrity between two communicating computer applications.
At rest: Hot data (in use) is protected on our server, cold data
(backups) are encrypted.
**Article 4. How we use your PII & Data**
-----------------------------------------
## Article 4. How we use your PII & Data
The information collected whilst subscribing to the SPN or using the
website is basic in nature and only used for the specific reasons of
@ -214,8 +208,7 @@ software development and the administration of your account.
- Referrer. How did you find the site? Used for software development
purposes.
**Article 5. Third party websites and links**
---------------------------------------------
## Article 5. Third party websites and links
- Hetzner. Hosting Provider.
@ -227,8 +220,7 @@ software development and the administration of your account.
- Sparkasse Baden: Bank. Payments, wire transfer.
**Article 6. Third Party Disclosure**
-------------------------------------
## Article 6. Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties, your
personally identifiable information. This does not include website
@ -246,8 +238,7 @@ We may release your information when we believe release is appropriate
to comply with the law, enforce our site policies, or protect ours or
others' rights, property, privacy, or safety.
**Article 7. General Data Protection Regulation (GDPR) explained**
------------------------------------------------------------------
## Article 7. General Data Protection Regulation (GDPR) explained
The General Data Protection Regulation (GDPR) is the toughest privacy
and security law in the world. Though it was drafted and passed by the
@ -255,8 +246,7 @@ European Union (EU), it is now implemented in many countries worldwide,
it imposes obligations onto organizations anywhere, so long as they
target or collect data related to people in the EU. The regulation was
put into effect on May 25, 2018, and grants users' certain rights under
the GDPR policy, these are set out below and clarified in [**Article
16.**](#article-16-data-request), alternatively, to read more about
the GDPR policy, these are set out below and clarified in [**Article 16.**](#article-16-data-request), alternatively, to read more about
GDPR please visit the following link:
<https://gdpr-info.eu/>
@ -288,8 +278,7 @@ information by contacting us at:
<support@safing.io>
**Article 8. California Online Privacy Protection Act, (CalOPPA) explained**
----------------------------------------------------------------------------
## Article 8. California Online Privacy Protection Act, (CalOPPA) explained
CalOPPA is the first state law in the United States of America to
require commercial websites and online services to post a privacy
@ -312,12 +301,10 @@ service, to use said service. Users will be notified of any privacy
policy changes as and when they happen and can keep up to date by
clicking the link named, (Privacy Policy) at the bottom of our home
page. To see what data, we collect from subscribers please refer to:
[**Article
2**.](#article-2-personal-identifiable-information-data-we-collect)
[**Article 2**.](#article-2-personal-identifiable-information-data-we-collect)
Personal Identifiable Information & Data we collect.
**Article 9. Fair Information Practices, explained**
----------------------------------------------------
## Article 9. Fair Information Practices, explained
The Fair Information Practices Principles, form the backbone of privacy
law in the United States and the concepts they include have played a
@ -347,8 +334,7 @@ can be read by following the link below:
<https://www.legislation.gov.uk/ukpga/1998/29/data.pdf>
**Article 10. Children's Online Privacy Protection Act (COPPA)**
----------------------------------------------------------------
## Article 10. Children's Online Privacy Protection Act (COPPA)
The SPN provided by Safing ICS Technologies GmbH is in no way targeted
for use in any way shape or form towards minors/children under the age
@ -359,31 +345,25 @@ data collected by us is treated in the same manner, protected behind
numerous layers of encryption, used to provide the service to you, and
not shared with any third parties.
**Article 11. Do not track**
----------------------------
## Article 11. Do not track
In conjunction with CalOPPA and the 2013 amendments, we do not track
users of our SPN (Safing Privacy Network), in this case we do not
respond to, do not track signals or requests from you, on the
understanding that, our service does not track users' actions or usage
whilst on the SPN service. Please read [**Article
13.**](#article-13-no-logs-policy) No logs policy.
whilst on the SPN service. Please read [**Article 13.**](#article-13-no-logs-policy) No logs policy.
**Article 12. Mobile devices**
------------------------------
## Article 12. Mobile devices
At present we do not provide any mobile applications for our services,
however as it is possible to connect to our SPN service using your
mobile devices internet browser, the following applies: We do not track,
or collect any data from your mobile devices other than information
provided by you to subscribe to our service, please refer to: [**Article
2.**](#article-2-personal-identifiable-information-data-we-collect)
Personal Identifiable Information (PII/Data), we collect, and [**Article
3.**](#article-3-how-we-store-and-protect-your-pii-data) How we store
provided by you to subscribe to our service, please refer to: [**Article 2.**](#article-2-personal-identifiable-information-data-we-collect)
Personal Identifiable Information (PII/Data), we collect, and [**Article 3.**](#article-3-how-we-store-and-protect-your-pii-data) How we store
and protect your PII/Data.
**Article 13. No logs policy**
------------------------------
## Article 13. No logs policy
We do not log or store records on user activity using our SPN Service,
we are committed to your privacy and DO NOT collect or log browsing
@ -396,8 +376,7 @@ subscribed user information, listed above, we cannot supply this
information as the data does not exist, and is therefore not in our
possession.
**Article 14. Cookies**
-----------------------
## Article 14. Cookies
Our service uses cookies required to operate, by way of example and not
limited to, when logging in, below you will find an explanation on our
@ -470,8 +449,7 @@ refer to the instructions for your internet browser from the list below.
- Internet Explorer
<https://windows.microsoft.com/en-US/internet-explorer/delete-manage-cookies#ie=ie-11>
**Article 15. Third party behavioural tracking**
------------------------------------------------
## Article 15. Third party behavioural tracking
Our SPN service DOES NOT use third-party tracking in any form, however,
sites we may direct you to during subscription, by way of example only,
@ -480,8 +458,7 @@ such tracking on their services, for the avoidance of all doubt, it is
your responsibility to check any third party sites you visit and read
their privacy policy.
**Article 16. Data request**
----------------------------
## Article 16. Data request
In compliance with the GDPR, you can request a list of the information
we hold on your account, however at this time it is best to remember
@ -496,9 +473,7 @@ As the data we collect is solely used to run and administer your
account, you can ask at any time for us to stop processing, or to erase
the data held on your account, however in these aforementioned cases,
this will result in the removal of your account from our services, this
course of action does not automatically trigger a refund under **Terms
of Service. Article 10** your right to cancel, and **Article 11**
refunds. For cases of this type please contact us with your request at:
course of action does not automatically trigger a refund under **Terms of Service. Article 10** your right to cancel, and **Article 11** refunds. For cases of this type please contact us with your request at:
<cancellations@safing.io> or <support@safing.io>
@ -518,8 +493,7 @@ and reason, with a current court order covering the correct jurisdiction
attached, Safing ICS Technologies GmbH will comply with the law, applied
by the Austrian court's jurisdiction under European law.
**Article 17. Jurisdiction and Applicable Law**
-----------------------------------------------
## Article 17. Jurisdiction and Applicable Law
As Safing ICS Technologies GmbH is registered in Austria, any and all
disputes will be decided only through the Austrian court system
@ -528,8 +502,7 @@ SPN provided by Safing ICS Technologies GmbH does not collect any IP
addresses, browsing history, traffic data, or DNS queries that could be
used to identify any specific user.
**A****rticle 18. Amendments to the Privacy Policy**
----------------------------------------------------
## Article 18. Amendments to the Privacy Policy**
This privacy policy is classed as a living document, and will change
from time to time due to changes in laws concerning privacy around the
@ -542,8 +515,7 @@ acceptance of our Privacy Policy, we recommend that subscribers check
for updates and reads said content of any amended policies we might make
in the future.
**Article 19. Contact**
-----------------------
## Article 19. Contact
If you have any questions regarding our Privacy Policy and how we handle
your information, please feel free to contact Safing ICS Technologies

144
terms/index.md
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@ -32,17 +32,15 @@ offered by Safing ICS Technologies GmbH as a whole or **[2]**, send us an email,
Safing ICS Technologies GmbH welcomes your feedback, please send all
feedback to: <feedback@safing.io>
---------------------------------------
---
**It is our goal to ensure that all people using our service are able to enjoy privacy whilst online through high-tech tools that are easy to
use, built for privacy with security in mind.**
---------------------------------------
---
Contents
--------
## Contents
- [Terms of Service](#terms-of-service)
- [Agreement](#agreement)
- [Article 1. Definition's and Interpretations](#article-1-definitions-and-interpretations)
- [Article 2. (applicable to) Entire Agreement](#article-2-applicable-to-entire-agreement)
@ -71,10 +69,9 @@ Contents
- [Article 25. Contact us @](#article-25-contact-us-)
- [Article 26. Final note](#article-26-final-note)
---------------------------------------
---
**Agreement**
-------------
## Agreement
The legal entity of which you are entering into a contract with is:
@ -86,8 +83,7 @@ clearly stating your request, to:
<office@safing.io>
**Article 1. Definition's and Interpretations**
----------------------------------------------
## Article 1. Definition's and Interpretations
The following words, highlighted in bold text, shall have the following
Definitions and Interpretations (meanings) in these Terms of Service:
@ -126,8 +122,7 @@ service, to (subscribers/members), for a valid subscription.
These are messages used by us to inform members/subscribers about
changes etc. to their accounts.
**Article 2. (applicable to) Entire Agreement**
-----------------------------------------------
## Article 2. (applicable to) Entire Agreement
This Agreement and the pages of the SPN, website, and forums to which
these terms refer including the "AUP", constitute a contract that
@ -154,8 +149,7 @@ Party of any provisions of these Terms of service or "AUP", shall not be
interpreted as constituting a waiver by said first Party of the right to
take action in the future, in respect of such a breach.
**Article 3. Personal privacy and protection**
----------------------------------------------
## Article 3. Personal privacy and protection
We uphold the strictest of standards with respect to protection of
privacy, and of personal information supplied by our
@ -167,16 +161,13 @@ We do not share your PII with third parties, Cookies used on our
service, are on service only, we do not use third party cookies, or
transmit information collected, any information collected by our cookies
are used on our site only for the purpose of administering your account,
please read **[Article 12](#article-13-aup-acceptable-use-policy).
"**Use of the Service information".
please read [**Article 12**](#article-12-use-of-the-service-information), **"Use of the Service information"**.
The cookies used by our service are clearly listed with the explanation
of how we use them, and the information collected, in our [**Privacy
Policy Article 14**]({{ config.base_url }}/privacy/#article-14-cookies), please read this policy to see how we protect your
of how we use them, and the information collected, in our [**Privacy Policy Article 14**]({{ config.base_url }}/privacy/#article-14-cookies), please read this policy to see how we protect your
data.
**Article 4. Service level agreement (SLA)**
--------------------------------------------
## Article 4. Service level agreement (SLA)
Safing ICS Technologies GmbH endeavours to supply, all its subscribers a
useable, working service, however, down time of our SPN, is not always
@ -198,8 +189,7 @@ time to time, in all cases of system maintenance, subscribers will be
given ample notification, via the website or forums, of due system
maintenance including date and time if possible.
**Article 5. Functioning of the website and Services**
------------------------------------------------------
## Article 5. Functioning of the website and Services
To use our Services, the Member must have the necessary hardware
equipment, software and the necessary parameters required to properly
@ -240,19 +230,16 @@ website, forums may be interrupted at any time for the purposes of
maintenance, updates or technical improvements, or to develop its
content and/or presentation. Whenever possible, subscribers/members will
be given notification via the website or forums prior to maintenance
work or updates. Please read **[Article
23](#article-23-warranties-and-disclaimers).** "Warranties and
work or updates. Please read [**Article 23**](#article-23-warranties-and-disclaimers). "Warranties and
Disclaimers".
**Article 6. Subscription**
---------------------------
## Article 6. Subscription
Any and all subscriptions to the SPN are none transferable in any way
shape or form, passwords to accounts are solely for the use by the
account holder and should be kept private at all times, giving out your
password will result in the loss of your account, in this particular
case, it is advised that you read **[Article
13](#article-13-aup-acceptable-use-policy). AUP** (acceptable use
case, it is advised that you read [**Article 13, AUP**](#article-13-aup-acceptable-use-policy) (acceptable use
policy) for more information.
We currently offer two (2) levels of subscription, these are:
@ -283,8 +270,7 @@ From time to time we may post special offers on our homepage, these are
only designated and available during the time periods stated and may
also apply to the lengths of subscriptions offered.
**Article 7. Payments**
-----------------------
## Article 7. Payments
The activation of a subscription on a member\'s account occurs as soon
as, or a few moments after a valid transaction has been completed, a
@ -297,8 +283,7 @@ of linking payments to account members, please read the [**Privacy Policy**]({{
When payments are made to our services using a wire transfer, we receive
transaction identifications, these are used for the sole purpose of
linking payments to account members, please read the [**Privacy Policy
Article 3.**]({{ config.base_url }}/privacy/#article-3-how-we-store-and-protect-your-pii--data) to see how we protect your data.
linking payments to account members, please read the [**Privacy Policy Article 3.**]({{ config.base_url }}/privacy/#article-3-how-we-store-and-protect-your-pii--data) to see how we protect your data.
Cash payments received through the post, do require the user/member to
supply a valid payment token etc. this will be added to your account
@ -333,8 +318,7 @@ plan to keep your account suspended for an extended period of time and
you have an active subscription, you should first make sure that
automatic renewal is cancelled.
**Article 8. Customer Hub**
---------------------------
## Article 8. Customer Hub
The customer hub is used to collect required data for the purposes of
administering your account, to see what information is gathered and how
@ -344,18 +328,16 @@ sub heading [**Customer Hub**](https://account.safing.io/).
Our customer hub can be reached by using the following link:
[https://account.safing.io/](https://account.safing.io/)
**Article 9. License**
----------------------
## Article 9. License
Subject to your compliance with these Terms of service, Safing ICS
Technologies GmbH grants to you a nonexclusive and limited license to
download and use the Software. Modifying, distributing to unauthorized
parties, reverse engineering, or otherwise using the Software in any way
not expressly authorized by Safing ICS Technologies GmbH is strictly
prohibited and will be considered a breach of [**Article 13**](#article-13-aup-acceptable-use-policy). **AUP**.
prohibited and will be considered a breach of [**Article 13, AUP**](#article-13-aup-acceptable-use-policy).
**Article 10. Your right to cancel**
------------------------------------
## Article 10. Your right to cancel
Under The Consumer Contracts Regulations 2013, and the 2015 amendments,
you have the right to cancel a service made at a distance, for instance,
@ -374,14 +356,13 @@ provide you with the Services immediately and within the fourteen (14)
day statutory cancellation period. In the event of cancellation, services
used during this period will be charged and deducted from any refund
due, along with a 15% account administration fee, please refer to
**[Article 6](#article-6-subscription).** Subscription.
[**Article 6**](#article-6-subscription). Subscription.
Emails regarding cancellation should be sent, with full explanation to:
<cancellations@safing.io>
**Article 11. Refunds**
-----------------------
## Article 11. Refunds
All refunds due to cancellation, under this article, shall be made to you
within fourteen (14) days of the cancellation process date, and will
@ -398,8 +379,7 @@ via email address or by other means supplied by you.
Refunds applied for, due to termination of your account by us, are not
excepted, in any way shape or form, breaking the terms of this agreement
is not an acceptable reason for gaining a refund in any way shape or
form, please read **[Article
13](#article-13-aup-acceptable-use-policy). AUP** for more information.
form, please read [**Article 13, AUP**](#article-13-aup-acceptable-use-policy) for more information.
For the avoidance of all doubt, the 15% account administration fees are
none refundable in any and all cases.
@ -416,8 +396,7 @@ request to:
<support@safing.io>
**Article 12.** **Use of the Service information**
--------------------------------------------------
## Article 12. Use of the Service information
We highly value the security of our subscribed members information,
Passwords and any other information used to identify a subscriber/member
@ -428,8 +407,7 @@ We may collect email addresses, transaction id, upon subscription to our
services, in all cases these are held behind high level encryptions and
are only accessible by a trained employee, please read the [**Privacy Policy**]({{ config.base_url }}/privacy/) to see how we protect your data.
**Article 13. AUP (acceptable use policy)**
-------------------------------------------
## Article 13. AUP (acceptable use policy)
The following is the Safing ICS Technologies GmbH Acceptable Use Policy
(AUP). By using any of our services, including and not limited to the
@ -471,8 +449,6 @@ party's use and enjoyment of any of our Services.
through any means not intentionally made available through our
Services.
<!-- -->
- You may not use the Service in connection with unlawful contests,
lotteries, or gambling, pyramid schemes, chain letters, junk email,
spamming or any duplication or unsolicited messages (commercial or
@ -540,8 +516,7 @@ party's use and enjoyment of any of our Services.
attorney's fees), threatened or incurred as a result of your
activities or breach of this AUP.
**Article 14. Terminations**
----------------------------
## Article 14. Terminations
Subscribed members may at any time, up to 72 hours prior to end of
subscription, and without the need to provide any reason, end his/her
@ -562,13 +537,12 @@ subscription expiration date in order to terminate the subscription,
otherwise it may automatically renew.
This Article does not apply to reimbursement when cancelling an initial
order under **[Article 10](#article-10-your-right-to-cancel).** Your
order under [**Article 10**](#article-10-your-right-to-cancel). Your
right to cancel under The Consumer Contracts Regulations 2013/2015.
As per the [**Privacy Policy, Article 16**]({{ config.base_url }}/privacy/#article-16-data-request). Any and all requests for us
to stop processing, or using, your data will cause a termination of your
account, this in no way automatically triggers a refund under **[Article
10](#article-10-your-right-to-cancel) or [11](#article-11-refunds)**
account, this in no way automatically triggers a refund under [**Article 10**](#article-10-your-right-to-cancel) or [**11**](#article-11-refunds)
of these terms of service.
Without prejudice to the other provisions hereof, where a member commits
@ -588,15 +562,13 @@ suffered as a result of such breaches.
The member will be informed by email of the termination, or the
confirmation of the termination, of his/her account.
Breach of any part of [**Article
13**](#article-13-aup-acceptable-use-policy). the Acceptable use policy
Breach of any part of [**Article 13.**](#article-13-aup-acceptable-use-policy), the Acceptable use policy
(AUP), will ultimately result in a members account being terminated, in
this case there is no recourse for refunds of any description, breach of
the AUP may also be interpreted as an act of fraud or deception and will
be reported to the proper authorities.
**Article 15. Third party websites**
------------------------------------
## Article 15. Third party websites
Our service may provide you with content belonging to third parties or
links leading to third party websites, for purpose of example only,
@ -623,14 +595,13 @@ we have no control on how the Reddit service collects, stores, shares,
handles, or uses data, and you are advised to read any and all privacy
policies of the sites you intend to use.
**Article 16.** **Intellectual Property**
-----------------------------------------
## Article 16. Intellectual Property
The trademark, SPN, logos, graphics and texts featured on any and all of
our services are the intellectual property of Safing ICS Technologies
GmbH and may not be reproduced, used or represented without the explicit
permission, in writing via email to <office@safing.io> under threat of
legal action, please read **[Article 13.](#terms-of-service) AUP**.
legal action, please read [**Article 13., AUP**](#article-13-aup-acceptable-use-policy).
The rights of use granted by ourselves to our subscribers are strictly
limited to accessing, downloading, printing and reproduction on all
@ -638,7 +609,7 @@ media types, the use of these documents for private and personal
purposes in the scope of and for the duration of the member\'s
subscription only. Any other use by the subscriber/member is prohibited
without the express authorisation in writing from Safing ICS
Technologies GmbH. Please read **[Article 13.](#terms-of-service) AUP**.
Technologies GmbH. Please read [**Article 13., AUP**](#article-13-aup-acceptable-use-policy).
In particular, members are prohibited from modifying, copying,
reproducing, disseminating, transmitting, exploiting whether for
@ -646,8 +617,7 @@ commercial gain or not, and/or distributing in any way shape or form
whatsoever the Intellectual Property, from any and all services offered
by us.
**Article 17. Geographical access**
-----------------------------------
## Article 17. Geographical access
The Services provided by Safing ICS Technologies GmbH, are not
geographically limited, however, we make no representations or
@ -664,8 +634,7 @@ of the SPN Services or any portion thereof, to any person, entity,
geographic area, or jurisdiction, at any time. Other exclusions to the
service, may also include and are not limited to war zones.
**Article 18. No logs policy**
------------------------------
## Article 18. No logs policy
We do not log or store any records on user activity using our SPN
Service: however, you are required to create a user account,
@ -680,8 +649,7 @@ subscribed user information, listed above, we cannot supply this
information as the data does not exist, and is therefore not in our
possession.
**Article 19. Do not track**
----------------------------
## Article 19. Do not track
As our services work on a globalised internet, (barring any geographical
exclusions) in conjunction with CalOPPA, and our no logs policy, our SPN
@ -689,8 +657,7 @@ service uses a do not track policy, please read our [**Privacy Policy Article 11
[**Article 23.**](#article-23-warranties-and-disclaimers) Warranties
and disclaimers
**Article 20. Children's Online Privacy Protection Act (COPPA)**
----------------------------------------------------------------
## Article 20. Children's Online Privacy Protection Act (COPPA)
The services offered by Safing ICS Technologies GmbH are primarily aimed
at members of the public that are over the age of eighteen (18) years,
@ -698,8 +665,7 @@ you are responsibility for your child's online presence, we do not, and
will not, knowingly supply any child with our services, please read our
[**Privacy Policy Article 10.**]({{ config.base_url }}/privacy/#article-10-childrens-online-privacy-protection-act-coppa). For clarification.
**Article 21. Indemnification**
-------------------------------
## Article 21. Indemnification
You agree to indemnify, defend, and hold harmless Safing ICS
Technologies GmbH, its officers, directors, employees, members,
@ -712,8 +678,7 @@ of any matter subject to indemnification by you, the assumption of such
defence or control by us, however, shall not excuse any of your
indemnity obligations.
**Article 22. Amendments**
--------------------------
## Article 22. Amendments
These terms of service are classed as living documents, and as such will
evolve, or change along with the evolution of our services and company,
@ -733,15 +698,12 @@ shall be immediately applied, as new subscribers will have expressly
accepted them when they open a new account, or by purchasing a
subscription.
**Article 23. Warranties and Disclaimers**
------------------------------------------
## Article 23. Warranties and Disclaimers
**General Reference**. Safing ICS Technologies GmbH, cannot and will not
be held responsible for the actions of its subscribed members whilst
using any of our services including and not limited to the SPN, website
and forums, such actions that are in breach of **[Article
13.](#article-13-aup-acceptable-use-policy) AUP**, will result in a
termination of service, without refund or compensation of any kind, in
and forums, such actions that are in breach of [**Article 13., AUP**](#article-13-aup-acceptable-use-policy), will result in a termination of service, without refund or compensation of any kind, in
such an event, Safing ICS Technologies GmbH may seek legal costs,
damages, and fees from the subscriber or his/her beneficiaries through
the Austrian court system.
@ -757,8 +719,7 @@ riots, war, novelty of product manufacture, or any other unanticipated
product development problems, and acts of civil and military
authorities.
**Reference** [**Article
5**.](#article-5-functioning-of-the-website-and-services) Functioning
**Reference** [**Article 5**.](#article-5-functioning-of-the-website-and-services) Functioning
of the website and Services. For the avoidance of all doubt, Safing ICS
Technologies GmbH, is in no way shape or form responsible for your
internet providers service including and not limited to its ping, speed,
@ -795,7 +756,7 @@ prompt and timely manner.
Should Safing ICS Technologies GmbH, go into liquidation and cease to
trade, all subscriptions will close on the cessation of the company.
**Reference [Article 15.](#article-15-third-party-websites)** Third
**Reference** [**Article 15.**](#article-15-third-party-websites) Third
party websites. If a third party causes any issues that affects our
service to you the member which is beyond our control, Safing ICS
Technologies GmbH, are not responsible for any such service-related
@ -807,7 +768,7 @@ GmbH, is not responsible for such service-related issues.
If a third party gains ultimate control over the service that we provide
to you, Safing ICS Technologies GmbH, are not responsible for any
service-related issues, but may terminate your service based upon breach
of [**Article 13.**](#article-13-aup-acceptable-use-policy) **AUP**.
of [**Article 13., AUP**](#article-13-aup-acceptable-use-policy).
If any service-related issues do occur of which the issue is directly
caused by third party interaction, you are not entitled to a refund in
@ -815,9 +776,7 @@ any such way, Safing ICS Technologies GmbH, cannot and will not be held
responsible or liable for member's actions on third party sites or
companies.
**Reference [Article 17.](#article-17-geographical-access)**
Geographical access. Safing ICS Technologies GmbH, cannot and will not
be held liable for the lack of access, or restrictions to any of our
**Reference** [**Article 17.**](#article-17-geographical-access) Geographical access. Safing ICS Technologies GmbH, cannot and will not be held liable for the lack of access, or restrictions to any of our
services due to the actions taken by your local governments' laws and
regulations, privacy based or not, it is your responsibility to check
whether or not you can use our service in your geographic area, or
@ -828,7 +787,7 @@ description under [**Article 10.**](#article-10-your-right-to-cancel)
Your right to cancel, and could be considered a breach of these terms of
service.
**Reference [Article 19.](#article-19-do-not-track)** Do not track. as
**Reference** [**Article 19.**](#article-19-do-not-track) Do not track. as
we employ a do not track policy on our SPN service, we may not respond
to a do not track request from you, however, in all cases, Safing ICS
Technologies GmbH cannot and will not be held responsible for your
@ -837,16 +796,14 @@ including and not limited to the payment gateways we use to collect
subscription payments, i.e. PayPal, Stripe, or any credit card company
or bank you may use.
**Article 24. Jurisdiction and Applicable Law**
-----------------------------------------------
## Article 24. Jurisdiction and Applicable Law
As Safing ICS Technologies GmbH is registered in Austria, this contract,
between you and Safing ICS Technologies GmbH shall be governed by
Austrian law, as such, any and all disputes will be decided only through
the Austrian court system.
**Article 25. Contact us @**
----------------------------
## Article 25. Contact us @
Contact information for all departments dealing with your accounts and
services are as follows:
@ -865,8 +822,7 @@ Account cancellations: <cancellations@safing.io>
We welcome your input, any feedback is helpful to aid the development of
our services: <feedback@safing.io>
**Article 26. Final note**
--------------------------
## Article 26. Final note
For the avoidance of all doubt, and as a final note, you the subscriber,
must read and agree to these terms of service, and also read our